Merch Admin

Fanatics•New York, NY

23h•$24 - $26•Hybrid

About The Position

As a Merchandise Admin supporting the Kids category, you serve as a critical connection point between our internal teams and vendor partners. You’ll help bring products to life by managing item setup, ensuring data accuracy, and supporting day-to-day operations to keep the Kids business running smoothly. This role combines administrative precision, partner service, and a fan-first mindset to deliver a great experience for both vendors and customers.

Requirements

Detail-oriented mindset with strong organizational skills and a focus on accuracy in product and data management.
Customer service approach to working with vendors—clear communicator, solution-oriented, and dependable.
Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced digital retail environment.
Passion for operational excellence and commitment to enhancing both the vendor and fan experience.
1–3 years of experience in merchandising, eCommerce, retail operations, or administrative support roles
Strong organizational skills with high attention to detail and accuracy
Proficiency in Microsoft Excel and comfort working with product management or ERP systems (e.g., Oracle, SAP, PLM tools)
Clear and professional written and verbal communication skills
Ability to manage multiple tasks and deadlines in a fast-paced environment
Problem-solving mindset with a service-first approach to vendor support
High level of ownership and accountability for day-to-day execution

Nice To Haves

Experience working with merchandising systems and familiarity with product lifecycle processes is a plus.
Bachelor's degree in Business, Merchandising, or related field preferred but not required

Responsibilities

Act as a primary contact for vendors participating in the Kids program, supporting product setup and daily operations.
Partner with vendors to prioritize new product introductions and manage item creation in internal systems, including product builds, work orders, and inventory flows.
Maintain accurate product data—ensuring updates to UPCs, site descriptions, costs, and other attributes are completed on time.
Track and report delivery status daily, sharing updates with vendors to ensure on-time performance and quick issue resolution.
Lead weekly reporting and coordinate status meetings to keep vendors aligned and informed.
Monitor customer feedback and flag negatively reviewed items, partnering with vendors to address concerns and improve the fan experience.
Support special projects and assist the kids Manager in driving operational improvements.