Menu System Specialist

Healthcare Services Group, Inc. • Bensalem Township, PA

3d • Hybrid

About The Position

Healthcare Services Group (HCSG) is seeking a Menu System Specialist to join their Corporate Team in Bensalem, PA. This hybrid position reports to the Corporate Nutrition Manager and collaborates with the Corporate Office and Operations teams to support and optimize the functionality of the menu management and analysis software. The role involves program administration, quality assurance/process improvement, and clinical/operational support services, acting as a liaison between culinary operations and the tools used for menu information management. The specialist must be a team player with a strong focus on customer service and the ability to adapt to changing priorities.

Requirements

• Bachelor’s degree in Nutrition, Dietetics or related field.
• Excellent computers skills, including Microsoft Office products; ability to learn and master new software programs required.
• Ability to plan, organize, and prioritize work flow to deliver results and complete assignments within deadlines, with a limited amount of direct supervision, and oftentimes managing multiple priorities.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Strong problem-solving and critical thinking skills.
• The ability to work under pressure within a team and independently.
• Effective interpersonal skills in relating with peers, management and internal customers.
• Must be able to see and hear.
• Must be able to stand and sit for extended periods of time.
• Must be able to speak, read and write English to communicate effectively with partners.

Nice To Haves

• Experience in Food and Nutrition services preferred.
• Menu writing experience preferred.
• Strong understanding of menu management software and its functionality.

Responsibilities

• Utilize the menu management and analysis software to generate, maintain, and update menu cycles.
• Ensure consistency throughout the menu management and analysis software database by maintaining menus and food items in accordance with corporate standards.
• Support the bi-annual menu review process for each assigned division.
• Identify and resolve issues related to the menu system, working with vendors and internal teams to find solutions.
• Work with stakeholders to understand their needs and translate them into clear technical requirements for vendor partners.
• Generate, review, and distribute menu reporting, including but not limited to, Week-at-a-Glance, diet extensions, and nutrition analyses.
• Support the operational team by resolving Helpdesk tickets assigned to the department.
• Provide menu management and analysis software training and troubleshooting support, as necessary, via screen share, remote meetings, and/or phone support.
• Conducts systems audits, as directed.
• Updates Intranet site to include all related training and instructional material for Dining and Nutrition Services Department.
• Support the development of promotional menus for themed meals and national food days.
• Participate in meetings, committees and other related work groups.
• Work on special projects, as needed.

Benefits

• Click here for more benefits information or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level