Mentor

BUSY Cloud HR•Cleveland, OH

2d•Onsite

About The Position

As a Mentor working in our Workforce Australia GEN Contract, you will be providing pre-employment support to improve the work-readiness of customers and assist them into sustainable work or education. You will conduct assessments to identify barriers and provide direction and support to ensure their journey into appropriate and sustainable employment. Engage and refer job-ready participants to our Recruitment Partner and assist them with their barriers by referring them to community organisations. You will work closely with customers by supporting them with job search activities including interview coaching, budgeting and resume preparation along with matching participants to current vacancies.

Requirements

Demonstrated experience in creating development plans and following up on the progress
Excellent verbal and written communication skills and able to adapt style to suit the audience
High level of computer literacy
Ability to obtain a Blue Card and National Police Check with no outcomes

Nice To Haves

Relevant tertiary qualifications or equivalent experience within the Coaching and Mentoring or a similar type of sector are highly desirable

Responsibilities

Create detailed action plans that establish a customer’s employment and lifestyle goals
Motivate and empower our clients through their employment journey
Identify and develop customer capability and facilitate appropriate referrals
Maintain regular contact and provide ongoing support to customers
Lead our community into educating them through your self-guided workshops
Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence
Providing pre-employment support to improve the work-readiness of customers and assist them into sustainable work or education
Conduct assessments to identify barriers and provide direction and support to ensure their journey into appropriate and sustainable employment
Engage and refer job-ready participants to our Recruitment Partner and assist them with their barriers by referring them to community organisations
Support customers with job search activities including interview coaching, budgeting and resume preparation
Match participants to current vacancies