P/T Mentor Specialist

Children's Home Network•Brandon, FL

About The Position

The Children’s Home Network is seeking a part-time Mentor Specialist to serve Hillsborough County. The organization takes a holistic approach to mentoring, using intervention and prevention to help mitigate trauma’s effects on early childhood development. Through mentorship, the program aims to strengthen support systems, provide a safe and nurturing environment, promote healing, and help youth and children develop resilience. The Mentor Specialist oversees matching mentors and mentees in the Guiding Stars-Mentor Program. The role assesses participants’ needs, goals, skills, interests, and preferences to create compatible matches, then supports participants throughout their relationships. The specialist also coordinates communication and program activities, evaluates progress and program effectiveness, maintains confidential records, and facilitates Family Team Conferences. The position requires bilingual ability, a commitment to participant growth, and the ability to work flexible hours, including evenings and weekends as required.

Requirements

  • Bilingual ability is required.
  • Bachelor’s degree in Social Work, Human Services, Education, Psychology, or a related field, or equivalent experience, with one year of experience working with children and families.
  • Valid Florida driver’s license with no record of criminal driving offense or license suspension.
  • Means of providing job-related transportation and proof of required insurance; must be insurable under CHN’s current auto insurance policy.
  • Must successfully complete and maintain FDLE clearance, federal and state criminal background checks, and sexual predator screening.
  • Strong leadership skills and ability to motivate, guide, and influence others.
  • Excellent written and verbal interpersonal and communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to work with diverse groups and manage multiple stakeholders.
  • Empathetic and compassionate, with an interest in supporting others’ growth and development.
  • Proficiency in Microsoft Office Suite, CRM tools, and data management systems.
  • High attention to detail and a proactive approach to problem-solving.
  • Ability to adapt to changing needs and work in a dynamic environment.
  • Passion for community development and mentorship.
  • Ability to work flexible hours, including evenings and weekends as required.

Nice To Haves

  • Previous experience in mentoring programs, human resources, or program coordination.
  • Strong background in customer service, conflict resolution, or relationship management.

Responsibilities

  • Assess mentor and mentee profiles, including their goals, skills, interests, and preferences.
  • Use data-driven insights to match mentors and mentees based on compatibility, needs, and program goals.
  • Ensure matching is fair, inclusive, and aligned with program values and objectives.
  • Serve as a point of contact for mentors and mentees, providing guidance and resolving issues throughout their relationships.
  • Monitor matched pairs’ progress, help ensure goals are met, and provide ongoing support.
  • Provide resources and training to mentors and mentees.
  • Maintain open communication to support onboarding and program engagement.
  • Organize and host regular check-ins and surveys to gather participant feedback.
  • Collaborate with program staff to coordinate program activities and events.
  • Complete assigned assessments to measure progress.
  • Identify opportunities to improve the matching process and implement refinements.
  • Stay informed about mentoring and matchmaking best practices.
  • Maintain accurate, confidential records of mentor-mentee matches in compliance with program guidelines.
  • Track and facilitate Family Team Conferences.
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