Celentano One- Behavioral Health

Yale New Haven Health • New Haven, CT

20d

About The Position

The Mental Health Worker performs direct and indirect patient care activities under the supervision of the Patient Service Manager and the direction of the Registered Nurse. The role supports comprehensive patient care and requires the ability to perform all position requirements competently based on experience and training in a defined area of practice.

The Mental Health Worker supports patient- and family-centered care by honoring participation, dignity and respect, information sharing, and collaboration. The role also demonstrates service excellence and exemplary customer service to patients, families and friends, physicians, staff, and support department personnel; adheres to the “I Am YNHH” service excellence pledge; and promotes a positive work environment. The position is based at Celentano One – Behavioral Health.

Requirements

• High school graduation supplemented by at least two years of college or related experience.
• At least one year of experience in a psychiatric facility, such as an inpatient unit or outpatient psychiatric clinic.
• Ability to deal effectively with agitated or aggressive and potentially violent patients.
• Excellent interpersonal skills.
• Ability to perform the physical demands of the role, including prolonged standing and walking, frequent bending, reaching, pushing, pulling, twisting, and lifting, and assisting with pushing, pulling, or lifting patients weighing 5 to 300 pounds.

Responsibilities

• Provides individualized patient care to ensure patient safety and dignity.
• Collaborates with multidisciplinary team members and offers suggestions and recommendations to address patient and family needs.
• Assists nursing staff in maintaining a therapeutic milieu to support patient care and treatment.
• Acts as a facilitator or co-facilitator for selected unit-based task-oriented and/or recreation groups.
• Participates in unit activities that promote a cohesive group.
• Participates in interdisciplinary staff meetings and, if unable to attend, reads and signs the meeting minutes.
• Demonstrates exemplary customer service and supports patient- and family-centered care.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED