Mental Health Worker (Acute, Psych) - Inpatient Adult

Backus Hospital • Norwich, CT

5d

About The Position

The Mental Health Worker provides direct care and support to adult patients experiencing mental health and behavioral challenges in an inpatient setting. The role focuses on maintaining a safe therapeutic environment, assisting with daily activities, facilitating groups, and supporting treatment plans under nursing staff supervision. The position is in a fast-paced clinical environment with potential exposure to emotionally and physically challenging situations. It may require standing, walking, and assisting patients with mobility, as well as shift work that can include evenings, nights, weekends, and holidays.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to remain calm and professional in high-stress situations.
• Ability to read and understand oral and written instructions and effectively communicate information in English.
• Basic computer skills, including opening and reading email and basic internet use.

Nice To Haves

• Associate’s or bachelor’s degree in psychology, human services, or a related field.
• Two years of direct experience in behavioral health, psychiatric care, or human services.
• Knowledge of mental health disorders such as depression, bipolar disorder, and schizophrenia.
• Crisis management and de-escalation techniques.
• Observation and documentation accuracy.
• Empathy and a patient-centered care approach.
• Team collaboration and adaptability.

Responsibilities

• Monitor patient behavior, safety, and well-being through regular observation and documentation.
• Assist patients with activities of daily living, including hygiene, meals, and mobility.
• Support and facilitate therapeutic activities, groups, and structured programs.
• Implement and reinforce individualized treatment plans as directed by nurses or clinicians.
• De-escalate crisis situations using approved intervention techniques.
• Maintain a safe, clean, and therapeutic environment on the unit.
• Communicate effectively with the interdisciplinary team regarding patient status and concerns.
• Assist with patient admissions, discharges, and transfers.
• Comply with hospital policies, confidentiality standards such as HIPAA, and safety protocols.

Benefits

• Medical and dental benefits.
• 401(k) plan with employer match up to 7%.
• Paid time off accruing from the date of hire.
• Tuition assistance.
• Discounts on services, products, and optional coverages, including movie tickets, pet insurance, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED