Mental Health Worker II

Pacific Clinics • Santa Fe Springs, CA

5d

About The Position

The Mental Health Worker II provides direct support to adult clients with behavioral health needs through structured interventions, skill-building, and care coordination. Under clinical supervision, the role provides client-centered services in outpatient, residential, or community-based settings. The worker supports the development and implementation of individualized service plans, documents client progress, and may provide lead support to Mental Health Worker I staff or trainees.

Requirements

• High school diploma or GED and four or more years of relevant experience, or an equivalent combination of education and experience, with two years of relevant experience counting as one year of education.
• Three years of experience working with adults experiencing mental illness, trauma, or co-occurring conditions.
• Familiarity with behavioral health documentation, electronic health record systems, and Medi-Cal standards.
• Experience in residential, outpatient, or field-based mental health programs.
• Current CPR/First Aid and crisis de-escalation certification, or willingness to obtain them.
• A valid driver's license and reliable transportation may be required depending on the setting.
• Ability to perform the essential duties, with reasonable accommodations available for qualified individuals with disabilities.
• Must complete a full background check and TB exam.

Responsibilities

• Provide direct client support through therapeutic activities, behavioral interventions, and skill-building exercises.
• Assist with implementing individualized treatment plans and document client progress toward goals.
• Participate in intakes, assessments, and team-based case planning as appropriate to the program.
• Conduct check-ins, wellness calls, and crisis support under clinical supervision.
• Help clients navigate resources, attend appointments, and achieve recovery goals.
• Document services in electronic health records in accordance with agency and regulatory guidelines.
• Support a safe, structured, and inclusive environment across settings.
• Communicate observations and concerns to clinical supervisors and contribute to case discussions.
• May assist with onboarding, guiding, or mentoring newer staff or interns.
• Participate in trainings, team meetings, and supervision to support continuous learning and service quality.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) employer match up to 4%
• Competitive time off plans
• Possible bilingual differential of up to 7.5% for qualifying direct-service roles, or up to $80 per month for qualifying non-direct-service roles

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED