The Mental Health Technician assists in delivering patient- and family-centered care in an adult inpatient behavioral health unit. The role involves observing patient behaviors, supporting various aspects of patient care, and working closely with the R.N. The technician reports changes in a patient's mood or behavior in a timely manner and helps provide safe, compassionate, coordinated care that respects patients' preferences, priorities, needs, and cultural beliefs and values. The technician communicates with patients, families, designated care partners, and the interprofessional team; uses therapeutic communication and offers emotional support; and responds to observed behaviors using verbal de-escalation and established safety protocols. The role also includes supporting group activities, assisting with patient care and daily activities, maintaining a safe and clean care environment, completing documentation, and participating in assigned meetings and work groups.
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Career Level
Entry Level
Education Level
High school or GED