About The Position

The Mental Health Technician assists in delivering patient- and family-centered care by observing patient behaviors and supporting various aspects of patient care. The technician works closely with the R.N. and promptly reports changes in patients’ mood or behavior. This part-time position is on the adult inpatient behavioral health unit in Cherry Hill, with a night work shift from 7 p.m. to 7:30 a.m.

Requirements

  • High School Diploma/GED with at least 1 year of related health care experience is preferred for Non-Philadelphia County Jefferson campuses; alternatively, a High School Diploma/GED plus a supervised mental health or addiction practicum, 12 college credits in the social sciences, and 2 years of mental health or addictions care experience is required; or a bachelor’s degree in humanities or social services and 1 year of mental health or addictions care experience.
  • Knowledge of behavioral treatment techniques and procedures.
  • Ability to manage and maintain high-quality behavioral therapeutic interventions for a diverse mental health population.
  • Familiarity with Jefferson Health operating principles and code of ethics, and ability to apply this understanding appropriately to healthcare-related situations.
  • Knowledge of health information relevance and appropriate documentation requirements.
  • Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
  • BLS (Basic Life Support) certification from the American Heart Association or American Red Cross.
  • Ability to lift and carry 40–50 lbs.; physical demands also include frequent to continuous standing and walking, and may include kneeling, bending, squatting, and performing CPR.

Responsibilities

  • Provide respectful, safe, compassionate, and coordinated care that recognizes patients’ and their designated care partners’ preferences, priorities, needs, and cultural beliefs and values.
  • Communicate with and support the interprofessional team, patients, families, and designated care partners through written, telephone, and verbal interactions; use therapeutic communication and offer emotional support.
  • Use verbal de-escalation skills in response to observed behaviors and follow established protocols for safe and effective management.
  • Promote patient safety by observing patient behaviors and completing scheduled rounding; provide direct observation for assigned patients when needed.
  • Lead or assist with community meetings, recreational groups, and other unit activities.
  • Assist the R.N. with patient care activities in accordance with unit protocols and competencies.
  • Help maintain a safe, neat, and clean patient care environment.
  • Assist patients with personal care, ambulation, and feeding, and encourage independent completion of these activities when possible.
  • Complete required documentation accurately and efficiently in accordance with hospital policy and department guidelines.
  • Participate in unit, hospital, and division meetings and work groups as assigned; may assist with orientation of new staff.
  • Work closely with the R.N. and report changes in patients’ mood or behavior in a timely fashion.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, is available to colleagues working less than part-time, including per diem colleagues, adjunct faculty, and Jeff Temps
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