MHT - Hospital

BEACON BEHAVIORAL SUPPORT SERVICES•New Orleans, LA

3d•Onsite

About The Position

This position involves supporting and implementing the Mission, Vision, and Core Values of Beacon Behavioral Health, and upholding exceptional customer service standards. The role requires assisting in maintaining a safe and therapeutic environment, monitoring patient compliance with program rules, and providing support during instances of unacceptable patient behavior. Documentation of patient movements, significant occurrences, observed behavior, vital signs, and findings is crucial. The technician will also recognize and assist with therapeutic interventions, support clinicians with patient care tasks, and perform various clerical duties for different departments. Flexibility, problem-solving, efficiency, and the ability to manage high-stress situations are essential. The role demands constructive interaction with stress, appropriate customer etiquette, and the ability to accept feedback and respond to direction. Punctuality and adherence to the attendance policy are required. A warm, empathetic attitude, respect for others, and high personal integrity are expected. The ability to work under supervision with demanding patients, follow instructions, and maintain Healthcare Provider CPR and Crisis Intervention Prevention (CPI) certification is necessary. Effective English communication skills are required, along with the physical ability to stand for long intervals and participate in physical restraint of patients when necessary.

Requirements

High school graduate or G.E.D. is required.
Ability to satisfy requirements for Healthcare Provider CPR and Crisis Intervention Prevention (CPI).
Ability to speak English and communicate effectively.
Must be able to stand on feet for long intervals.
Must have dexterity to participate in physical restraint of patients when necessary.

Nice To Haves

One year experience in a mental health care setting preferred (preferably as a Mental Health Technician or Certified Nursing Assistant).
Appropriate education in a mental health related field might be substituted for experience.

Responsibilities

Support and implement the Mission, Vision, and Core Values of Beacon Behavioral Health.
Uphold and embody Beacon’s 5 Commandments for Exceptional Customer Service.
Demonstrates teamwork by carrying out routine and assigned tasks within the Beacon program.
Assists in provision of maintaining a safe and therapeutic milieu by monitoring compliance with program rules, providing assistance with security and supportive man-power by assisting in control of patients who exhibit unacceptable behavior.
Documents patient’s departure from program (i.e. transportation to and from program) and significant occurrences, observed behavior, vital signs, and observation findings on assigned patients and as required by the professional nurse.
Recognizes the impact of behavior on group contagion and demonstrates assistance with therapeutic interventions.
Assists clinician with patient care tasks and therapist with therapeutic interventions.
Performs clerical duties related to support of Health Information Management, Intake, Administrative Assistant, Clinic Manager and Administrator.
Performs other duties and special projects as required.
Displays flexibility and willingness to help others, identifies and offers solutions to problem, vision, foresight, and customer sensitivity.
Performs job with efficiency necessary to complete assignments within established time restraints and procedural guidelines.
Organizes and prioritizes work while being cost-effective and conserving resources.
Able to tolerate high-stress and high-volume work.
Deals constructively with stress, uses appropriate customer etiquette in dealing with patients, families, and inquiries.
Offers and accepts constructive feedback and responds appropriately to direction.
Works positively with both internal and external customers.
Is punctual in all aspects of work and adheres to attendance policy.
Good physical and mental health as evidenced by warm empathic attitude.
Respect for the dignity and worth of others and a high sense of personal integrity.
Ability to work under close supervision with distractions/demanding patients and follow both verbal and written instructions.
Ability to satisfy requirements for Healthcare Provider CPR and Crisis Intervention Prevention (CPI).
Ability to speak English and communicate effectively.
Must be able to stand on feet for long intervals.
Must have dexterity to participate in physical restraint of patients when necessary.