Mental Health Specialist II
About The Position
The Mental Health Specialist II provides direct, person-centered support to individuals with intensive behavioral and mental health needs, including people with intellectual or developmental disabilities or complex medical needs. The role focuses on safety, skill-building, positive engagement, and supporting individuals to live as independently as possible. The specialist follows behavior support and treatment plans, applies crisis-prevention and de-escalation strategies, and uses manual restraint procedures only as trained. The role also supports daily living skills, household tasks, activities, transportation, community engagement, appointments, personal contacts, and medication administration tasks as allowed. Specialists maintain a clean, safe, structured living environment; follow medical and nutrition plans; document services and observations electronically; monitor behavioral changes; communicate with supervisors and team members; participate in meetings; and may assist in training new staff.
Requirements
- High school diploma or GED.
- At least 3 years of experience working with individuals with chronic and severe mental illness, or a degree in a mental-health-related field.
- At least 18 years of age; some programs require employees to be at least 21.
- Valid driver’s license and proof of auto insurance.
- Basic computer skills and ability to use electronic documentation systems.
- Ability to lift up to 50 lbs, stand and walk for extended periods, and safely manage physically demanding situations.
- Ability to communicate clearly and professionally verbally and in writing, including through documentation.
- Ability to work effectively in crisis situations and exercise sound judgment.
- Strong problem-solving, consistency, time-management, and independent prioritization skills.
Responsibilities
- Provide direct, person-centered support to individuals with intensive behavioral and mental health needs.
- Follow behavior support plans, treatment plans, functional assessments, and person-centered plans.
- Use crisis-prevention strategies, de-escalation, redirection, and manual restraint procedures as trained.
- Assist with daily living skills, household cleaning, activities, transportation, and community engagement.
- Maintain a clean, safe, and structured living environment and follow emergency procedures and support protocols.
- Document services, behavioral observations, health concerns, and program activities using electronic systems, including T-logs, Therap, and health tracking.
- Monitor behavioral changes and escalation indicators, and communicate proactively with supervisors and team members during crisis or safety situations.
- Support family and personal contacts and assist with appointments and medication administration tasks as allowed.
- Follow medical and nutrition plans.
- Participate in team meetings and provide feedback about individuals’ needs.
- Assist in training new staff and model positive, professional behavior.
- Collaborate with team members and external partners, including case managers, law enforcement, and mental health professionals.
Benefits
- Medical, vision, and dental insurance for full-time employees
- Supplemental insurance
- Life insurance
- 401(k) with up to a 3% employer match
- Paid time off that increases with tenure
- PTO donation options
- National brand discounts
- Employee referral program
- Access to Tapcheck to receive up to 50% of pay before payday
- Career growth opportunities
- Paid training and mentorship
- Mileage reimbursement for eligible work-related travel
- Paid training and orientation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
