Mental Health Service Coordinator

EL HOGAR COMMUNITY SERVICES INC•Sacramento, CA

135d•$23 - $25•Onsite

About The Position

The Service Coordinator delivers face-to-face mental health, substance abuse, and justice-involved supportive services to adults. Using Behavioral Health recovery-based services consistent with Psychosocial Rehabilitation and Strengths-Based Models, the role may include contributing to assessments, developing service plans, case management, housing and benefits support, skills building, group facilitation, crisis intervention, individual or group therapy, and documenting services. The Coordinator works as part of a multidisciplinary team and provides community-based services in the office or in the field according to client needs. The position supports a caseload whose size varies according to program contracts and programmatic needs. The Coordinator assesses clients’ mental health and community needs; develops individualized treatment, Personal Empowerment, and housing plans with clients; connects clients to services and advocates for them; responds to crises; monitors progress; and maintains required records. At least 50% of staff time must be spent providing face-to-face or other eligible community-based support with or for clients. The position also involves educating clients and support persons, participating in chart utilization reviews and professional development, collaborating with internal and external providers, and protecting client confidentiality. This position has no supervisory responsibilities.

Responsibilities

Support and carry a caseload, with size determined by program contract and programmatic needs.
Gather client information and contribute to domain-based assessments of mental health needs, including consideration of medical history, psychosocial background, and presenting symptoms.
Screen clients for housing, benefits, and community needs; use the Strengths Based Model Assessment, ANSA, or other required screening tools as applicable.
Develop and implement individualized treatment and Personal Empowerment plans with clients, incorporating evidence-based therapeutic interventions.
Support clients in developing housing plans and interventions when needed.
Help clients navigate community resources, social services, housing, and financial assistance programs, and advocate for appropriate and timely services.
Respond to client crises using crisis intervention techniques and participate in team debriefings to improve crisis response.
Meet with clients regularly according to client needs and contract obligations; review progress toward treatment goals and adjust services as appropriate.
Maintain timely and accurate records in accordance with El Hogar and Sacramento County documentation policies and procedures, including assessments, progress notes, treatment plans, adverse incident reports, discharge summaries, Medi-Cal billing, EHR forms, and HMIS records.
Produce the required number of service units per month, with at least 50% of staff time spent providing face-to-face or other eligible community-based client support.
Collaborate independently and with multidisciplinary team members, including medical providers, mental health clinicians, peers, and care coordinators, to develop and facilitate integrated care plans.
Coordinate with external service providers to support clients holistically.
Educate clients and their support persons about mental health conditions, coping strategies, and community resources.
Pursue professional development through training, workshops, and conferences, and share relevant learning with the team.
Participate in internal and external county utilization reviews of client charts.
Adapt to competing priorities and changing situations, prioritize work, and approach challenges with a solution-focused mindset.
Follow ethical standards and confidentiality requirements, protecting client PHI in accordance with Agency policies and procedures.