Mental Health Program Specialist II

Research Foundation for Mental Hygiene•Albany, NY

4d•Onsite

About The Position

The Research Foundation for Mental Hygiene, Inc. is seeking a Mental Health Program Specialist II to support the NYS Office of Mental Health’s New York Employment Services System (NYESS) Unit. The position focuses on program implementation, operations, and support, including training and technical assistance for NYS OMH program models that support employment as a goal. The successful candidate will collaborate with a team while exercising independent initiative and will bring strong communication, customer service, and organizational skills, along with knowledge of public benefits, resources, and Benefits Planning services in New York State. The role supports day-to-day NYESS operations and serves as a regional employment liaison and contact for one or more OMH program models. It includes providing ongoing technical assistance, developing and delivering training, creating accessible employment-related materials, and traveling to statewide conferences, symposiums, and training sites. The work location is 44 Holland Ave, Albany, NY 12209, with 20% travel required. The position is under the direction of the NYESS Director.

Requirements

Bachelor’s degree.
At least 3 years of work experience with knowledge of New York State employment services in a mental health setting.
At least 2 years of experience providing training, coaching, or technical assistance to build skills and support development.
Excellent written and verbal communication skills.
Excellent customer service and organizational skills.
Strong knowledge of public benefits, resources, and Benefits Planning services in New York State.
Ability to work collaboratively with a team and maintain independent initiative.

Nice To Haves

Strong computer literacy, including proficiency in Microsoft Word, PowerPoint, Outlook, and Excel, and virtual meeting platforms such as Webex and Microsoft Teams.
Strong knowledge of employment services and vocational rehabilitation models available in New York State.
In-depth knowledge of NYESS and its associated resources.
Strong knowledge of the disability services system, local community resources, and employment services within New York State.
Certification as a Work Incentive Practitioner.
Knowledge of OMH program models, IPS Supported Employment principles, and Employment First principles, including Competitive Integrated Employment.
Experience developing and delivering in-person and virtual presentations.
Lived mental health experience; applicants with this experience are encouraged to apply.

Responsibilities

Support the day-to-day operations of the NYESS team.
Serve as a NYESS Regional Employment Liaison and direct contact for one or more OMH program models that support employment as a goal.
Provide consistent monthly support and technical assistance to OMH program models that support employment as a goal.
Provide guidance on best-practice employment strategies, the IPS Supported Employment Model, local community resources, and employment resources offered through NYESS, both virtually and in person.
Support, develop, and deliver training at least monthly, virtually and/or in person, for OMH staff, providers, beneficiaries, family members, advocates, peers, and other stakeholders.
Develop professional employment-related resources, including PowerPoint presentations, Word documents, PDFs, and videos, that meet accessibility standards.
Travel to statewide conferences, symposiums, and training sites to deliver presentations, offer support, and/or staff tables.