About The Position

The Mental Health Professional II coordinates and manages the Certified Community Behavioral Health Center (CCBHC) at the Spartanburg Area Mental Health Center. The role ensures compliance with certification requirements and regulatory standards, supervises assigned clinical and administrative staff, coordinates integrated behavioral and physical healthcare services, collaborates with community providers, and provides clinical services to individuals with serious mental illness. The position is located at 250 Dewey Ave., Spartanburg, SC 29303. The role leads program planning and improvement, CCBHC treatment team activities, quality assurance processes, and continuity of care for clients with co-occurring medical or substance use disorders. It also supports audits and required reporting, monitors clinical outcomes and client satisfaction, and uses data to improve program effectiveness.

Requirements

  • Master's degree in guidance, counseling, the social sciences, or a related field.
  • Professional experience in a mental health, human service, or social service program.
  • Knowledge of mental health counseling and behavioral health services, serious mental illness, assessment, treatment planning, case management, crisis intervention, and continuity of care.
  • Knowledge of CCBHC requirements, integrated care practices, quality improvement, and applicable state and federal standards.
  • Ability to plan, organize, coordinate, and evaluate program services.
  • Ability to supervise and guide staff.
  • Ability to lead and work effectively with a treatment team.
  • Successfully complete the Basic Fundamentals course with a minimum grade of 75.
  • Pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) certification.

Nice To Haves

  • Bilingual abilities in English and Spanish or another language.

Responsibilities

  • Develop, implement, and monitor program goals, objectives, and strategies.
  • Ensure compliance with CCBHC certification requirements and regulatory standards.
  • Develop and execute long-term strategic plans to expand and improve CCBHC services.
  • Promote CCBHC services and collaborate with other healthcare providers.
  • Hire, train, and directly supervise clinical and administrative staff.
  • Conduct performance evaluations and provide ongoing professional development opportunities.
  • Lead the CCBHC Treatment Team.
  • Maintain a caseload of clients with co-occurring medical and/or substance use disorders that may exacerbate mental health conditions and require a higher level of care.
  • Coordinate with community and state providers to support smooth transitions for clients with co-occurring medical, substance use, and mental health disorders when they move, change providers, or transition to another level of care.
  • Assist the QA Coordinator with transfers between BHDD centers and hospitals and follow up on treatment to ensure continuity of services.
  • Establish and maintain quality assurance and improvement processes.
  • Monitor clinical outcomes and client satisfaction.
  • Use data-driven decisions to enhance program effectiveness.
  • Uphold confidentiality and privacy standards.
  • Support the QA Coordinator in quarterly audits to ensure compliance with state and federal reporting requirements for funding agencies, government entities, and directors.

Benefits

  • Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
  • 15 days of annual (vacation) leave per year.
  • 15 days of sick leave per year.
  • 13 paid holidays.
  • Paid parental leave.
  • S.C. Deferred Compensation Program available.
  • Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP). Enrollment in one of the listed plans is required for FTE employees.
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