Mental Health Patient Recruitment Specialist Lead

CenExel•Gaithersburg, MD

6h•$55,000 - $60,000•Onsite

About The Position

CenExel is a leading nationwide clinical research site and patient network serving the life sciences industry. Leading in CNS and early phase studies, our 18 science-led Centers of Excellence deliver the right patients, at the right time, in the right place. Recently acquired by BayPine Capital Partners, our research sites provide unparalleled medical and scientific support in the design and execution of clinical trials. Our world-class PIs, advanced patient engagement strategies, premium data analytics, and integrated operations optimize every step of the clinical trial process. Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.

Requirements

Must be able to effectively communicate verbally and in writing.
Minimum high school diploma or GED.
3 years of mental health experience.
Must be detail oriented and have exceptional computer and organizational skills.
Must be self-directed and able to work with minimal supervision.
Able to take a flexible approach to shifting priorities.
Able to manage multiple projects and responsibilities.
Motivated to work consistently in a fast paced and rapidly changing environment.

Responsibilities

Maintains a professional relationship with potential study participants.
Assesses patients for their eligibility for psychiatric clinical trials.
Schedules screening appointments in PRM and Clinical Conductor.
Makes reminder phone calls as needed.
Communicates and reaches out to referral connections, sponsors, or potential providers.
Acts as the liaison for outside referring sources.
Provides regular updates to Manager or Director of Recruitment and site leadership.
Reviews medical records to ensure eligibility of patients.
Assists with sponsor and CRO communications, including, but not limited to meetings, enrollment updates, and pre-screen log submissions.
Supervises recruitment specialists and ensures call volume and weekly screening appointments are achieved.
Conducts outreach and special events as needed and conducts presentations to various referral sources.
Does daily and weekly scheduling of pre-screen appointments for the community outreach team, ensuring appointments are consistently booked and evenly distributed throughout the week.
Ensures proper follow-up procedures are carried out, including re-engagement of no-shows and rescheduling of cancellations.
Provides weekly and monthly performance reports detailing community outreach team activity and outcomes.
Schedules patients in a timely manner to allow the transportation team adequate time to coordinate routes.
Monitors workflow and proactively identifies and addresses scheduling or follow-up issues to maintain efficiency and meet patient recruitment goals.
Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.