About The Position

The Outreach Coordinator supports the County-funded Breaking Down Barriers program by conducting outreach and engagement activities throughout San Diego County, with a focus on the Asian/Pacific Islander (API) community. This role develops and delivers culturally responsive mental health workshops and cultural humility trainings, facilitates community feedback sessions, and helps reduce mental health stigma while promoting awareness of County Behavioral Health Services. Through community events, presentations, and relationship-building efforts, the Outreach Coordinator connects residents to local resources and gathers feedback to advance behavioral health equity and improve services for underserved populations. This position is primarily remote with regular community-based outreach throughout San Diego County.

Requirements

  • Bachelor’s degree in a human services field preferred
  • Must pass pre-employment background check(s)
  • Must have experience working with cultural and community organizations within the previous five years and can establish immediate rapport with identified community and trusted community partners
  • Ability to deal with complex problems involving several variables
  • Comfort with contributing to a newer program, and developing and trying new ideas
  • Reliable, self-starter, detail-oriented and initiates hard-work without being prompted
  • Must be available to work evenings and possibly weekends
  • Comfort with public speaking and presenting to groups
  • Cultural awareness and understanding of the API community living on San Diego County
  • Comfort in an environment that supports intersecting identities and working closely as a team
  • Comfort working in an environment where multiple languages are spoken
  • Sensitivity to cultural differences present in the organization’s/program’s service population

Responsibilities

  • Assess community assets to develop community presentations.
  • Collaborate with the County of San Diego, community partners, stakeholder and members to gather feedback on ways to improve San Diego’s Behavioral Health System.
  • Conduct outreach across all 6 San Diego County regions, and collaborate with Breaking Down Barriers colleagues in these efforts especially when multiple communities may be present.
  • Coordinate outreach and engagement among cultural organizations, community members, and local gathering venues.
  • Engage in virtual and creative in person outreach via person-to-person meetings, pow wows, community meetings, social media, phone and email to current and future community partners.
  • Support team efforts to strengthen program’s social media presence (e.g. Instagram, Facebook etc.) which may include creating and/or curating relevant posts, conducting Live events, and other relevant tasks.
  • Create educational presentations and activities focused on promoting San Diego Behavioral Health Services, highlighting community strengths, and sharing resources.
  • Develop educational material for both community members and/or providers serving these communities (e.g. cultural sensitivity trainings and collecting feedback about Behavioral Health Services at the end of workshops and events).
  • The number of presentations and activities will be a proportion of the larger program goals, and the proportion may be informed by the number of working hours dedicated to the Outreach Coordinator role.
  • Effectively collaborating with team members and other JFS staff through coordinated outreach, shared responsibility for projects and program goals, and effective communication.
  • Supervise volunteers and coordinate presentation schedules on a weekly basis.
  • Evaluate the need for additional resources and, when appropriate, make referrals for community members to mental health treatment or other necessary supports to encourage overall wellness.
  • Manage and accurately input program data from presentations and outreach efforts in program databases.

Benefits

  • Generous employer 401(k) contributions
  • Sick Pay – 1 hour for every 30 hours
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