Mental Health Navigator

University of Iowa•Iowa City, IA

8d•Onsite

About The Position

The Mental Health Navigator provides psychological services to assist the student body in attaining their educational, interpersonal, and academic goals. Psychological services include case management and care coordination; referral; managing insurance and referral databases; managing external referral relations; individual assessment and counseling; psycho-educational outreach programming and consultation to students, staff, faculty, administrators, and parents/families; supervision and training to graduate students in the mental health professions; and engage in maintenance of records.

Requirements

Master’s degree in Social Work with clinical focus from a CSWE-Accredited program, or Master’s degree in Counseling from a CACREP-Accredited Program.
Social Worker: Licensed as an LISW or LMSW in the State of Iowa by date of hire. Social Worker or Mental Health Counselor: Licensed as an LISW, LMSW or LMHC in the State of Iowa by date of hire.
Possession of a valid State of Iowa license as a social worker or mental health counselor within 3 years of hire.
License must be maintained as a condition of continued employment
Knowledge of evidence and theory based mental health case management, supportive referrals, crisis assessment, and intervention, and diagnostic and psychosocial assessment.
Proficiency in collaborating, interacting building relationships with individuals and groups while valuing the unique contribution of individuals.
Familiarity with local mental health providers and systems, or the demonstrated ability to establish effective community partnerships.

Responsibilities

Provide case management and referral services to support students in accessing appropriate mental health care.
Deliver care coordination and bridging support for students with acute, complex, or ongoing mental health concerns.
Conduct diagnostic and psychosocial assessments, including crisis assessment and intervention.
Support clinicians during psychiatric hospitalization processes and provide post‑hospitalization follow‑up and referrals.
Maintain accurate, timely electronic mental health records in Titanium or similar EHR systems.
Collaborate with campus partners (UI Health Care, Care Team, Student Health, EIT, Academic Support & Retention) to coordinate student care.
Develop and maintain relationships with external providers, including hospitals, private practitioners, and insurance partners.
Provide outreach, workshops, and psycho‑educational programming for students, faculty, staff, and families.
Offer supervision, training, and coaching to graduate trainees and junior staff in case management, communication, and clinical competencies.
Contribute to policy development, quality improvement, and clinical standards within the counseling center.
Support communication and collaboration across teams, modeling effective interpersonal and conflict‑management skills.
Participate in research, program evaluation, or grant activities related to mental health services, as interest and agency needs allow.