Mental Health Intake Specialist (Mandarin & Cantonese Speaking)

CMHA•, ON

1d•Hybrid

About The Position

The Mental Health Intake Specialist is responsible for a combination of functions including administering assessments (Clinical Intake, Triage Assessment and CITA), triaging clients to appropriate services, providing service navigation, and providing interim support to clients. The role will provide these functions in alignment with the clinical guidelines of the Ontario Structured Psychotherapy (OSP) program. The client population includes those with mild to moderate depression, anxiety and anxiety-related conditions. This role is Hybrid, with clinicians currently working from the Vaughan office 1-day/week, which may change over time.

Requirements

Advanced fluency (written, verbal and reading) in English, Cantonese and Mandarin is a requirement
Registered Social Worker or Social Service Worker, with a related social service worker diploma or Bachelor of Social Work
Full Member (not in qualifying stage) in good standing of the Ontario College of Social Workers and Social Service Workers (OCSWSSW)
Two or more years of experience fulfilling the duties of a Social Worker or Social Service Worker in a mental health setting is required
Excellent health assessment skills, sound clinical judgment, and diagnostic skills
Strong assessment skills to deliver and interpret symptom and outcome measures
Results-oriented work ethic and ability to work independently and undertake tasks needed to accomplish work objectives and to deliver quality, consistent, and timely results
Demonstrated analytical, interpersonal, time management, and organizational skills
Proven written and verbal communication skills
Proven ability to adapt readily to change
Models and promotes the core ethical practice, and organization’s values, and reflects an optimistic attitude
Familiarity with Microsoft Office365 applications (Word, Outlook, etc.)

Nice To Haves

Two or more years' experience in conducting psychiatric/mental health intake assessments (psychiatric/mental health assessment, gathering relevant information, and triaging), with focus in mood and anxiety disorders, preferred
Proficiency in French/English language skills is considered an asset
Experience with scheduling and electronic medical record keeping using a clinical management system is an asset

Responsibilities

Administering assessments (Clinical Intake, Triage Assessment and CITA)
Triaging clients to appropriate services
Providing service navigation
Providing interim support to clients
Aligning functions with the clinical guidelines of the Ontario Structured Psychotherapy (OSP) program