Mental Health Engagement Specialist - Youth & Adult Services (JTC)

Frontier Behavioral Health•Spokane, WA

9d•$25 - $28•Hybrid

About The Position

Frontier Behavioral Health (FBH) is a non-profit organization with over 100 years of experience in Spokane, dedicated to providing evidence-based treatment for adults, youth, and seniors facing behavioral health challenges. As a Trauma-Informed Care Organization, FBH believes in client recovery and empowering individuals to lead fulfilling lives. The organization offers a variety of services, including outpatient, inpatient, community outreach, and crisis services, in partnership with schools and law enforcement. FBH's services are culturally appropriate and trauma-informed, addressing the diverse needs of the community. The Outpatient Youth and Adult mental health services aim to improve client well-being by addressing relational, occupational, and vocational concerns. Services are provided by Mental Health Professionals (MHPs) with specialized training and are a voluntary, collaborative partnership with the client. Treatment is tailored to the client's age, strengths, and cultural framework. Examples of services include Individual Therapy, Group Therapy, Family Therapy, Peer Support Services, and Child and Family Services. The Mental Health Engagement Specialist (MHES) plays a crucial role in supporting clients by collaborating with Peer Support Specialists, Mental Health Care Providers, and Mental Health Clinicians. MHES may manage a caseload of approximately 30 clients, providing clinical behavioral health services across various life domains such as health, education, employment, social/family, cultural, recreation, spirituality/religion, and housing. Services are delivered with a client-centered, trauma-informed approach, aligned with the clinician and recovery models, to help clients achieve their goals. Services are available to individuals of all ages in virtual, office, or community-based settings and include areas like sleep hygiene, mindfulness, emotional regulation, psychoeducation, community resource referrals, coping strategies, behavioral activation, communication skills, administering mental health measures, care coordination, and crisis intervention. MHES also provide backup for unplanned client needs and manage new client onboarding and orientations. Assistance includes engagement, supportive listening, psychoeducation, skill-building, crisis assessment and intervention, resource education, referral, and short-term follow-up.

Requirements

Bachelor’s degree in social work, psychology, or a related field from an accredited college or university.
Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire.
Must have an unrestricted and valid driver’s license, active car insurance and must be willing to use their personal vehicle in the course of work.
Knowledge of Washington Administrative Codes and statutes pertaining to the treatment and delivery of mental health services.
Must possess excellent communication skills, including the ability to send and receive oral and written messages, in a clear, positive, prompt, and appropriate manner, while maintaining customer confidentiality.
Demonstrated ability to apply active listening techniques conveying respect, professionalism, engagement skills, positive attitude, and empathy.

Nice To Haves

One year of experience working with people with a psychiatric impairment.
Experience with crisis intervention.

Responsibilities

Provide episodic, trauma-informed, person-centered counseling utilizing evidence-based practices within scope of practice.
Establish and maintain collaborative working relationships with; clinical, administrative and support staff, community partners, clients, and family/natural supports.
Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and procedures.
Be the primary care team member for clients who are in the process of enrollment or who currently enrolled and receiving ongoing services.
Facilitate and co-facilitate client treatment and orientation groups.
Provide services and support to clients prior to their first outpatient appointment.
Conduct risk assessments, develop and implement safety plans, and provide crisis intervention and stabilization services as needed, including facilitating access to inpatient facilities for behavioral health care.
Assist clients with developing and implementing safety plans and facilitating access to inpatient facilities for behavioral health care.
Complete and review suicide and homicide risk assessments and when risk is indicated, review with a supervisor to determine the level of response needed to maintain the safety of the client or others and implement safety plans and interventions.
Provide care coordination services to clients including: Identify and include the client’s support network in care coordination. Assist clients in identifying and accessing resources. Provide employment and housing assistance as appropriate and necessary.
Comply with all state WAC requirements and FBH policies and procedures.
Perform FBH charting requirements, correspondence, HRIS, and other paperwork in a complete and timely manner.
Participate in required staff meetings, including regular supervision and weekly clinical staff meetings.
Operate as a member of a multi-disciplinary team.
Requires travel to see clients in the community and travel between work sites.
Other duties as assigned.

Benefits

Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
Medical, Dental and Vision
Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
Flexible Spending Accounts
Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
Signing Bonus!
No-cost licensure supervision for those pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying Programs.
Reimbursement of License/Certification application fee that is required for the position.
Free Employee Assistance Program
Staff Discounts at various FBH partners throughout Spokane!