Mental Health Crisis Worker

Ottawa County•Holland, MI

1d•Onsite

About The Position

This is a professional position responsible for providing crisis assessments on a 24/7 basis for all age groups during the regular work day as well as evenings and on call weekends. Such crisis services may be in office sites, hospital sites, or jails in the community. In addition, the job includes delivering short-term intensive crisis therapy services and inpatient screening. Other responsibilities include education and prevention activities, jail mental health services, and critical incident stress debriefing. This is a full-time benefited position located at James Street Complex at 12265 James Street Holland, MI. Typical work hours are Monday - Friday, 8:00 a.m. to 5:00 p.m. Ottawa County Community Mental Health is currently transitioning to an independent authority. AS of January 1, 2027, this position will be part of the Ottawa County Community Mental Health Authority.

Requirements

Master's degree in social work, psychology, or a related mental health field is required.
Must possess or obtain State of Michigan licensure as a Licensed Master's Social Worker, Limited Licensed Master's Social Worker, Licensed Psychologist, or Limited Licensed Psychologist.
Possession of a valid Michigan driver's license is required.
Thorough working knowledge and use of crisis intervention and related skills.
Working knowledge of Michigan Department of Community Health and CMH rules, regulations, and standards.
Thorough knowledge of statutory and regulatory requirements governing the confidentiality of patient health information, including the provisions of HIPAA.
Thorough working knowledge of professional and ethical practice standards
Thorough working knowledge of the DSM-V.
Thorough working knowledge of varied therapeutic short-term interventions.
Flexibility in the selection of appropriate interventions for each consumer.
Good working knowledge of the probate court system, including processes and procedures for involuntary hospitalization.
Capacity to work effectively within agency parameters.
Excellent verbal and written communication skills.
Computer word processing skills sufficient to produce timely clinical notes.
Excellent interpersonal communication skills.
Shows willingness to learn and use new skills and takes regular advantage of training and staff development opportunities and resources.
Demonstrates abilities to link an individual to appropriate resources.
Thorough working knowledge of proper medical record documentation and management.

Nice To Haves

Two years of relevant professional experience in a mental health agency preferred.
Lived experiences with mental illness, developmental disabilities, or substance use disorders are valued.
Certified Advanced Addictions Counselor status also preferred.

Responsibilities

Provides consistently high quality crisis assessments across all populations, and arranges for appropriate dispositions and follow through.
Arrives at accurate diagnoses based upon available information.
Completes appropriate documentation in accordance with agency and external standards.
Performs liaison duties with jails to assure high quality mental health treatment for CMHOC consumers.
Actively participates in all department, team, staff, or other meetings.
Provides high quality, goal oriented, short term, and crisis oriented therapy and case management.
Consistently maintains billable activity within the expected range.
Responds to emergency requests within established time parameters.
Provides critical incident stress debriefing as requested.
Provides training as requested.
Provides professional oversight for crisis residential consumers.
Provides clinical consultation to the Ottawa County Help line during regular business hours.
Helps support an equitable, safe, diverse and inclusive workplace.
Provides crisis stabilization services.
The crisis team clinician assigned to the jail will provide jail specific services including both mental health and substance use disorder assessment, referral and case management, as well as brief therapy; and the development and coordination of the Naloxone distribution program at the jail.
Other duties as assigned.