Mental Health Coordinator

The New Jewish Home•New York City, NY

15h•Onsite

About The Position

The Manhattan Adult Day Care Center is seeking a full-time Mental Health Coordinator to oversee, coordinate, and manage the daily operations of the Mental Health Program. This role ensures that the clinical, social, and supportive service needs of program participants are met. The position involves direct supervision of program staff, coordination of case management and care planning, and adherence to Department of Health (DOH) and Office of Mental Health (OMH) regulations. The Mental Health Coordinator also provides direct social work support, facilitates interdisciplinary collaboration, and communicates program status to leadership.

Requirements

Minimum of 5 years of experience working in an adult behavioral health or mental health setting.
Minimum of 5 years of experience in a community health program setting.
Minimum of 5 years of supervisory experience in social work or behavioral health services.
Licensed Master Social Worker (LMSW) required.
Strong knowledge of behavioral health, care coordination, case management, and social service systems.
Ability to supervise staff, manage program operations, and ensure regulatory compliance.
Excellent assessment, documentation, communication, and organizational skills.
Strong crisis intervention and problem-solving abilities.
Ability to establish and maintain productive working relationships with clients, families, staff, community providers, and regulatory agencies.

Nice To Haves

Licensed Clinical Social Worker (LCSW) preferred.
Licensed Mental Health Counselor (LMHC) preferred.
Licensed Mental Health Therapist (LMHT) preferred.
Additional behavioral health or mental health certifications relevant to the role.

Responsibilities

Coordinate all aspects of the Mental Health Program, including intake, evaluation, admission, attendance monitoring, problem resolution, activity evaluation, staff oversight, and scheduling.
Ensure program operations meet regulatory, organizational, and client-centered standards.
Monitor and report program performance, client participation, staffing concerns, and operational issues to the Administrative Manager.
Complete initial and ongoing social work and mental health assessments for clients.
Provide ongoing social work support and intervention to clients.
Coordinate case management, care coordination, entitlement services, and concrete services for program participants.
Ensure all social work and mental health documentation is accurate, thorough, and compliant with DOH, OMH, and agency requirements.
Conduct comprehensive reviews of client health records prior to discharge.
Coordinate, facilitate, lead, and participate in interdisciplinary care planning meetings.
Ensure care plans are person-centered, individualized, and coordinated with community healthcare providers.
Schedule care plan meetings within required timeframes.
Prepare and distribute care plan summaries.
Collaborate with community mental health practitioners and external service providers.
Provide direct supervision and oversight of staff assigned to the Mental Health Program.
Ensure staff assignments and responsibilities are completed appropriately and timely.
Monitor staff performance and report concerns.
Ensure daily documentation is completed accurately and on time.
Coordinate staff coverage and assignments.
Provide orientation and training for new staff, interns, and volunteers.
Conduct or coordinate in-service training for staff.
Evaluate workloads and motivate staff.
Monitor client attendance and participation.
Follow up with Community Case Managers and psychiatric providers to address barriers to attendance.
Review daily program activities to ensure adequate staffing and supplies.
Identify and report gaps in program delivery to leadership.
Ensure monthly activity schedules are developed, posted, distributed, and aligned with participant needs.
Collaborate with transportation staff to ensure safe, timely, and effective transportation services.
Review transportation schedules and routes.
Respond appropriately and promptly to participant emergencies.
Serve as a team leader during emergencies and coordinate with appropriate staff.
Participate as an active member of the interdisciplinary team.
Develop and maintain collaborative relationships with community agencies, behavioral health providers, and social service organizations.
Represent the Mental Health Program at meetings and community events.
Promote coordination of care and community resource utilization for clients.
Attend training programs, seminars, workshops, and continuing education activities.
Perform other duties and responsibilities related to Adult Day Health Care Program (ADHCP) operations as assigned.