Mental Health Coordinator II / Lead Mental Health Specialist
About The Position
The Mental Health Coordinator II (MHC II), also referred to as Lead Mental Health Specialist, provides leadership, coordination, and direct support in a residential setting. The role supports individuals with significant behavioral and mental health needs and partners with supervisors, staff, and support teams to deliver consistent, person-centered services. The coordinator organizes a range of services, supports care and behavioral plans, and helps maintain consistency in programming and communication. The position also includes staff scheduling, direct care and Behavioral Support Staff duties during direct care shifts, and travel to programs in a designated region as assigned by the Director. The role uses de-escalation, crisis intervention, and positive support techniques with individuals who have complex needs.
Requirements
- High school diploma or GED.
- Valid driver’s license and proof of auto insurance.
- At least three years of experience delivering behavioral health services.
- Basic computer skills.
- At least one year of lead staff experience in residential services, a two-year degree in a related field, or demonstrated leadership among peers in behavioral services.
- Experience supporting individuals with significant mental health symptoms, including physical or verbal aggression, property destruction, chemical dependence, brain injury, and cognitive impairments.
- Demonstrated experience using de-escalation techniques, conflict resolution, and person-centered support methods.
- Strong counseling and assessment skills through observation and interviews.
- Ability to follow plans of care and implement crisis intervention strategies.
- Strong communication skills, including the ability to read, write, and speak English clearly.
- Ability to assess situations, make sound judgments, and anticipate outcomes.
- Ability to work independently and collaboratively as part of a team.
- Strong time management, prioritization, and self-management skills.
- Ability to maintain a positive, professional, and therapeutic rapport with individuals served.
- Ability to stand, walk, bend, squat, and remain active for extended periods.
- Ability to lift up to 50 lbs.
Responsibilities
- Coordinate services including finances, activities, program services, behavioral supports, family involvement, education and vocational services, healthcare, nutrition, and household management.
- Assist the supervisor in maintaining consistency in programming, individual care, and communication with staff and support team members.
- Create and manage staff schedules.
- Implement and support behavior support plans, treatment plans, functional assessments, individualized support plans, and person-centered plans.
- Provide direct care and fulfill Behavioral Support Staff responsibilities during all direct care shifts.
- Use de-escalation, crisis intervention, and positive support techniques when working with individuals who have complex needs.
- Maintain professional and therapeutic relationships with individuals served and support teams.
- Travel to and provide support for programs within a designated region, as assigned by the Director.
Benefits
- Medical, vision, and dental insurance for full-time employees
- Supplemental insurance
- Life insurance
- 401(k) with up to a 3% employer match
- Paid time off that increases with tenure, including PTO donation options
- National brand discounts
- Employee referral program
- Access to Tapcheck to receive up to 50% of pay before payday
- Career growth opportunities
- Paid training and mentorship
- Mileage reimbursement
- Paid training and orientation
- Potential retention bonus of up to $3,000
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
