Mental Health Clinician II

Los Angeles LGBT Center•Los Angeles, CA

About The Position

The Mental Health Clinician II conducts individual, couple, and group counseling for clients receiving services from Mental Health Services, documents client progress, and uses a short-term treatment-planning model whenever possible. The clinician serves scheduled on-duty hours for walk-ins, general information calls, and crisis calls; conducts intakes; and makes and follows up on referrals to support appropriate care and continuity of services. The role participates in clinical case conferences, quality improvement, utilization management, supervision, training, staff and planning meetings, and program planning and evaluation. The clinician meets service performance metrics, maintains timely and thorough records, and assists with coordinating the work of paraprofessional volunteers and Mental Health Clinician I staff. The position is full-time, non-exempt, and union-represented. The schedule is Tuesday through Friday, 9:00 a.m. to 8:00 p.m., and is negotiable.

Requirements

Master’s degree in social work, marriage and family therapy, or professional clinical counseling.
Registration with the Board of Behavioral Sciences as an Associate in Clinical Social Work, Marriage and Family Therapy, or Professional Clinical Counseling.
Knowledge of or experience working with the LGBTQ community and familiarity with issues relevant to LGBTQ people.
Ability to work as a team member dedicated to generating resources and services for gay, lesbian, bisexual, and transgender communities.
Proven ability to work under direct supervision.
Ability to relate respectfully and without judgment to LGBTQ individuals and people experiencing a wide range of emotional and behavioral problems.
Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills.
Computer skills and knowledge, including word processing, database operations, spreadsheets, and other software systems.
Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities and expressions, socioeconomic backgrounds, religions, ages, English-speaking abilities, immigration statuses, and physical abilities in a multicultural environment.
Passion for the Center’s work and mission to improve the lives of LGBTQ people.

Nice To Haves

Two years of counseling experience is preferred; examples include social services, child welfare services, general counseling, or chemical dependency treatment.
Bilingual skills are a plus; English/Spanish fluency is preferred.

Responsibilities

Conduct individual, couple, and group counseling and document progress in client records immediately after sessions.
Use a short-term treatment-planning model whenever possible; obtain supervisor concurrence to extend treatment beyond the protocol.
Cover designated on-duty hours for walk-ins, general information calls, and crisis calls; conduct walk-in intakes when appropriate.
Conduct intakes and prepare required documentation.
Present assigned cases at multidisciplinary Clinical Case Conferences when due for review.
Refer clients to appropriate services inside or outside the Center, including psychiatric evaluation when appropriate, and follow up to support referral suitability and continuity of care.
Participate in the Clinic’s Quality Improvement process.
Meet performance metrics, including weekly or monthly visit targets established by business needs.
Follow the Clinic’s Utilization Management protocol to ensure timely and appropriate client service.
Complete documentation promptly, legibly, and thoroughly; submit client records at the end of each business day; and notify the supervisor and Administrative Support staff of appointment-schedule changes.
Participate in assigned weekly clinical supervision groups and/or individual supervision.
Attend mandatory in-service training sessions.
Assist in coordinating the work of paraprofessional volunteers and Mental Health Clinicians I.
Participate with the supervisor and/or Mental Health Services Management Team in program planning, program evaluation, dissemination activities, and training.
Participate in staff meetings, planning meetings, and other meetings as needed.
Perform other duties as assigned.