Mental Health Clerk

Naphcare, Inc. • Union Springs, AL

9d • Onsite

About The Position

NaphCare is hiring a Mental Health Clerk to join our team of medical professionals in the Bullock Correctional Facility in Union Springs, AL. As a Correctional Mental Clerk, you will work alongside correctional officers and other medical professionals to provide essential administrative and clerical support within the facility's mental health department. This is a unique position where you can make a difference to this diverse population of patients with complex mental health and medical needs.

Requirements

• Must have a high school diploma or GED certificate.
• Proficiency in Microsoft Suite
• Must possess strong written communication and verbal skills, adaptable to environments where conditions may not be pristine, and manage and maintain in stressful situations
• Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
• Must pass the facility’s criminal background check and drug screening

Nice To Haves

• Experience in a medical office or healthcare setting, particularly in medical records or with medical terminology, is preferred

Responsibilities

• Maintaining and organizing patient health records, including initiating, updating, and managing files, ensuring accuracy and confidentiality
• Coordinating and scheduling mental health appointments, including both on-site and off-site appointments, and managing appointment books or calendars
• Answering phones, taking messages, and directing calls to appropriate staff, and communicating with various departments, agencies, and individuals as needed
• Assisting with the coordination of care for patients, including referrals for specialty services, inpatient care, and discharge planning
• Maintaining patient databases, generating reports, and entering data into relevant systems, such as electronic health records or spreadsheets
• Performing general clerical tasks, such as typing correspondence, filing documents, and ordering office supplies
• Adhering to all security protocols and procedures within the correctional facility, including obtaining security clearances.

Benefits

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED