Mental Health Case Manager (MI-MDT)

Ottawa County•Mi 49417, MI

1d•Hybrid

About The Position

Under the general supervision of a Mental Health Program Supervisor, this role coordinates the delivery of therapeutic treatment, community support, psychosocial rehabilitation, and a variety of other services to individuals with mental illness or co-occurring mental illness and substance use disorders. The position participates in treatment teams by developing and implementing person-centered treatment plans and ensures that clients access necessary internal and external treatment services and community-based social and economic services for goal achievement and maximum independent functioning. This is a full-time, benefited position based at the Fulton Street office in Grand Haven, MI, with a Monday - Friday, 8:00 a.m. - 5:00 p.m. schedule. The role requires frequent travel throughout the County to client's homes and other community settings.

Requirements

Bachelor’s degree in a human services field.
One year of experience working with people with developmental disabilities or people with mental illness, if supporting that population.
Must qualify as a QMHP (Qualified Mental Health Professional).
Possession of a valid Michigan driver's license.
Good working knowledge of the principles and practices of social work and psychology, principles of recovery, and principles of treatment for individuals with co-occurring mental illness and substance use disorders.
Good working knowledge of various Evidence-Based Practices related to target population.
Good working knowledge of the principles and practices of clinical assessment and person-centered treatment planning.
Good working knowledge of behavioral modification protocols, practices, and techniques.
Thorough working knowledge of the adult foster care system and residential treatment facilities available to mental health consumers.
Thorough working knowledge of professional standards of practice and ethics.
Good working knowledge of the principles and practices of medical record documentation and medical records management.
Good working knowledge of public and private services and community resources available to the mentally ill and developmentally disabled populations and to individuals with co-occurring mental illness and substance use disorders.
Excellent interpersonal communication skills.
Excellent verbal and written communication skills.
Computer literacy and working knowledge of word-processing, spreadsheet, database, and other necessary software programs.
Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.

Nice To Haves

Two years of relevant experience.
Certified Alcohol and Drug Counselor (CADC) credential.

Responsibilities

Provides targeted case management services under the direction of the team supervisor.
Assists clients in obtaining community supports, accessing community resources and benefits, housing, and other basic needs to promote recovery and self-sufficiency.
Maintains contact with Social Security/SOAR to help homeless consumers receive Social Security benefits, attending trainings and staying knowledgeable of relevant procedures.
Provides outreach to clients to establish and maintain engagement in treatment.
Coordinates care with primary care physicians.
May attend medical appointments and advocate with the medical community for clients.
Coordinates and facilitates the placement of consumers into adult foster care homes or alternative community living situations.
Assists consumers in locating and obtaining employment in the community and provides additional job support services.
Assists clients in improving daily living skills and in social and self-sufficiency activities.
May complete forms on behalf of consumers and explain rules and regulations.
May assist consumers in obtaining legal services.
Performs placement services for clients by locating, evaluating, and recommending shelters, residential care facilities, and other community resources with an emphasis on preventing hospitalization.
Participates in team meetings to discuss and review individual client programs and progress and identify issues in treatment for specific individuals.
Assists clients during emergency situations by determining needs and coordinating with the Crisis Team for placement into hospitals or other medical clinics if necessary.
Participates with therapists, other specialists, and clinicians in obtaining biopsychosocial information and developing, reviewing, and modifying individual clinic treatment plans.
Identifies and establishes working relationships with community resources for clients.
Establishes referral protocols and acts as a liaison between consumers and those resources.
Ensures that non-professional staff are trained in the implementation of an individual's treatment plan.
Monitors residential facility adherence to established treatment plans and protocols and compliance with professional standards of practice and ethics.
Ensures that service delivery to consumers complies with CMH standard operating policies and procedures, Title X, Medicaid Manual for Providers, Michigan Mental Health Code (PA 258 of 1974), Michigan Department of Community Health rules and regulations and Self-determination Initiative, and CARF accreditation rules, regulations and requirements.
Maintains case documentation and case notes and ensures the security and integrity of private health information in compliance with HIPAA, Ottawa County, and CMH policies and procedures.
Prepares all documentation and reports required to maintain compliance with Recipient Rights rules and regulations.
Facilitates group services such as Family Psycho-Education or other psychoeducational groups.
Performs other job duties as assigned.