Mental Health Associate 2

Lutheran Community Services Northwest•Spokane, WA
•$24 - $36

About The Position

Lutheran Community Services NW is a nonprofit organization serving communities throughout Washington, Oregon, and Idaho. The Mental Health Associate 2 provides therapy and case management services to adults, adolescents, children, and their families. The role provides client-centered supportive counseling to improve well-being and reduce mental health distress, maintains accurate client documentation and case files, and offers information, referrals, and advocacy as needed. The associate also supports development of mental health programs such as support groups and outreach, participates in community and refugee meetings and organizational events, and attends required trainings and workshops. The position requires culturally sensitive service delivery, professional communication with colleagues, and strict adherence to HIPAA confidentiality standards in the office workspace.

Requirements

  • Understanding of mental health issues, especially in cross-cultural contexts.
  • Adherence to the code of ethics of a professional counseling association.
  • Well-developed written and verbal communication skills.
  • Ability to multitask and set priorities.
  • Ability to work well on a team.
  • Good organizational skills.
  • Ability to follow directions.
  • Ability to work in a multicultural setting.
  • Strict adherence to HIPAA standards in the office workspace to ensure confidentiality.
  • Bachelor’s degree in Social Work, Psychology, or another Social Sciences field.
  • Experience delivering behavioral health services in a care system.
  • Meet LCSNW criminal background clearance requirements and other job-relevant clearances required by the state or program.

Nice To Haves

  • Completion of a master’s degree or current enrollment in a master’s-level clinical internship.

Responsibilities

  • Provide client-centered supportive counseling to improve clients’ well-being and reduce mental health distress symptoms.
  • Maintain detailed, timely progress notes and client case files, including recording client interactions in an electronic health record system.
  • Provide case management, including information and referrals, and client advocacy as needed.
  • Attend required trainings and workshops to improve job skills.
  • Help develop supportive mental health programs, including support groups and outreach.
  • Support the mental health program through community and refugee meetings and participation in community and organizational events.
  • Deliver client services with awareness and sensitivity to the cultural and socioeconomic characteristics of the populations served.
  • Model and encourage direct, professional communication among staff and help develop a positive staff support network.

Benefits

  • Medical, dental, vision, and prescription benefits.
  • Employer-paid short- and long-term disability insurance.
  • Life insurance coverage at no cost to the employee.
  • Up to two weeks of vacation in the first year, based on hours worked.
  • Up to two weeks of sick leave, based on hours worked.
  • 12 paid agency-recognized holidays.
  • Two floating holidays.
  • 403(b) retirement plan with employer matching, subject to eligibility.
  • Access to an Employee Assistance Program for the employee and family.
  • Potential eligibility for student loan forgiveness through the organization’s 501(c)(3) nonprofit status.
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