Men's Sales Manager
About The Position
The Men's Sales Manager has ownership of the sales experience within a Saks Fifth Avenue store and plays a critical role in achieving company objectives. The role develops a customer-centric sales experience, builds partnerships across functions, and serves as a steward of the Saks Fifth Avenue brand. The manager develops the clienteling skills and selling behaviors of a high-performing selling team, coaches and develops associates on the selling floor, and builds lasting client relationships through exceptional service and outreach. The role also oversees onboarding, training, ongoing education, and performance management while fostering teamwork to achieve store goals. The position focuses on growing client relationships and repeat business, delivering memorable shopping experiences, and using clienteling and technology to retain clients and acquire new ones. The role requires flexibility to work evenings, weekends, and holidays as business needs require.
Requirements
- Four-year degree.
- Proficiency with available technology, including Word and Excel.
- Flexible scheduling to meet business needs, including evenings, weekends, and holidays.
- At least 3 years of management experience with comparable volume, or a proven track record of success managing a selling workforce and achieving results.
Responsibilities
- Establish deep client relationships and grow repeat business to achieve sales and event goals.
- Deliver memorable shopping experiences and plan client appointments to maximize results.
- Use client appointments to address clients' fashion needs.
- Inform clients about in-store events to enhance their Saks experience and increase engagement.
- Assess client spending and identify opportunities to increase engagement and wallet share.
- Acquire new clients using marketing tools such as ccA+, social media, referrals, and networking.
- Build a personal brand as a fashion authority through proactive marketing and outreach.
- Use social media strategically to promote themselves as a fashion influencer and broaden connections beyond their client base.
- Use multiple technology channels to strengthen existing relationships and guide new client acquisition.
- Use a clienteling tool to stay connected with clients and make targeted recommendations based on shopping history and preferences.
- Use technology to provide 24/7 service.
- Stay informed about new merchandise deliveries to maximize selling potential.
- Coach and develop the selling team on the selling floor.
- Oversee onboarding, training, ongoing education, and performance management of the selling team.
- Facilitate cross-functional partnerships and foster teamwork to achieve store goals.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Bonus eligibility
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
