Men's Sales Associate - Full Time - Haywood Mall

Belk•Greenville, SC

About The Position

The Sales Associate delivers a positive customer experience through excellent service, relationship-building, merchandise selection assistance, product recommendations, and transaction processing. The role drives sales and store key metric performance, maintains merchandise presentations, and works with store operations teams to meet store objectives. The associate promotes a friendly store environment that builds customer loyalty and satisfaction. This is an hourly, full-time position. The associate greets and assists customers, offers personalized recommendations, processes transactions, handles customer concerns, and maintains selling areas, merchandise presentation, fitting rooms, signage, and cleanliness. The role also supports store operations, fulfillment, pricing, promotional sets, product placement, asset protection, safety, security, inventory accuracy, and shortage control. Associates use training and feedback to develop product knowledge and selling skills, and contribute to a positive team culture.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, providing personalized service.
Use suggestive selling and product recommendations to meet customer needs and drive sales.
Build customer relationships to encourage loyalty and repeat business.
Process transactions accurately and efficiently.
Handle customer inquiries, returns, and concerns professionally, promptly, and with care.
Maintain selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Use training tools and feedback to improve product knowledge, selling skills, and performance.
Stay informed about products, promotions, policies, and store events to provide accurate information.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Support store operations, including fulfillment, pricing, promotional sets, product placement, and other assigned tasks.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction.