Men's Locker Room Spa Attendant - Full Time
About The Position
Four Seasons is powered by its people. We are a collective of individuals who strive to become better, push ourselves to new heights, and treat each other with respect. Our team members worldwide create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we recognize familiar faces, welcome new ones, and treat everyone with kindness. Our purpose is to create lasting impressions. This role is an urban retreat in the heart of Denver, offering opportunities to explore sporting events, concerts, performing arts, and nearby ski resorts. The hotel provides 24-hour room service, locally sourced ingredients, and a spa with rejuvenating treatments.
Requirements
- High school education or equivalent experience.
- 6 months in hospitality industry work and/or fitness, health club related work.
Responsibilities
- Maintain cleanliness, set-ups, and spa standards in the locker rooms, work out areas, tennis, and games room.
- Respond to all interactions efficiently, courteously, and professionally to achieve maximum customer satisfaction and comfort.
- Comply with all Four Seasons’ policies and procedures.
- Set-up and maintain the spa, including refreshments, locker rooms, work out areas, tennis, pre-treatment area, and games room.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Resolve customer complaints and assist customers with inquiries related to spa services.
- Assist guests with spa services appointments.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
- Work harmoniously and professionally with co-workers and supervisors.
- Assist guests with the use and set-up of fitness machines, croquet, and tennis equipment.
- Liaise and introduce guests to spa services practitioners (massage therapists, fitness instructors, and tennis pros, etc.).
- Retrieve and fold towels.
- Retrieve, deliver, and store/set-up products from purchasing.
- Clean and stock the waiting area.
- Assist other staff with set-up and breakdown of their respective treatment areas.
Benefits
- Discounted RTD Flex Pass for employees
- 401k participation with a company matching program
- Complimentary stays at Four Seasons worldwide (subject to availability)
- Complimentary employee meals prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
