Men's Locker Room Spa Attendant - Full Time

Four Seasons Hotels and Resorts•Denver, CO

8d•$20•Onsite

About The Position

Four Seasons is powered by its people, a collective of individuals who strive for continuous improvement and treat each other with respect. Our team members create exceptional experiences for guests, residents, and partners through a commitment to luxury and genuine care. We believe that the best way to enable our people to deliver these outstanding guest experiences is through a world-class employee experience and company culture. At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with the respect we wish to receive. Our purpose is to create lasting impressions by fostering genuine connections with people and the world around us.

Requirements

High school education or equivalent experience.
6 months in hospitality industry work and/or fitness, health club related work.
Zero employees supervised.
No travel required.
Eight hour shift; scheduled days and times may vary based on need.

Responsibilities

Maintain cleanliness, set-ups, and spa standards in the locker rooms, work out areas, tennis, and games room.
Respond to all interactions efficiently, courteously, and professionally to achieve maximum customer satisfaction and comfort.
Comply with all Four Seasons’ policies and procedures.
Set-up and maintain the spa, including refreshments, locker rooms, work out areas, tennis, pre-treatment area, and games room.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Resolve customer complaints and assist customers with inquiries related to spa services.
Assist guests to their appointments as they relate to Spa services.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with co-workers and supervisors.
Assist guests with the use and set-up of fitness machines, croquet, and tennis equipment.
Liaise with and introduce guests to spa services practitioners (massage therapists, fitness instructors, and tennis pros, etc.).
Retrieve and fold towels.
Retrieve, deliver, and store/set-up products from purchasing.
Clean and stock the waiting area.
Assist other staff with the set-up and breakdown of their respective treatment areas (massage therapists, fitness instructors, and tennis pros, etc.).