Men's Locker Room Spa Attendant - Full Time

Four Seasons Hotels and Resorts•Denver, CO

8d•$20•Onsite

About The Position

Four Seasons is powered by its people. We are a collective of individuals who strive for continuous improvement and treat each other with respect. Our team members worldwide create exceptional experiences for our guests, residents, and partners through a blend of luxury and genuine care. We believe that the best way to empower our people to deliver outstanding guest experiences is through a world-class employee experience and company culture. At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with the same courtesy we expect ourselves. Our purpose is to create lasting impressions, enriching lives through genuine connections with people and the world around us. This role is an urban retreat in the heart of Denver, offering opportunities to explore the city's attractions, enjoy local cuisine, and relax at our spa.

Requirements

High school education or equivalent experience.
6 months in hospitality industry work and/or fitness, health club related work.
No. of employees supervised: Zero
Travel required: None
Eight hour shift; scheduled days and times may vary based on need.

Nice To Haves

Assist guests with use and set-up of fitness machines, croquet, tennis equipment.
Liaise/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.).
Retrieve and fold towels.
Retrieve, deliver, and store/set-up products from purchasing.
Clean and stock waiting area.
Assist other staff with set-up and breakdown of their respective treatment areas (massage therapists, fitness instructors and tennis pros, etc.).

Responsibilities

Maintain cleanliness, set-ups, and spa standards in the locker rooms, work out areas, tennis, and games room.
Respond to all interactions efficiently, courteously, and professionally to ensure maximum customer satisfaction and comfort.
Comply with all Four Seasons’ policies and procedures.
Set-up and maintain the spa, including refreshments, locker rooms, work out areas, tennis, pre-treatment area, and games room.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Resolve customer complaints and assist customers with inquiries related to spa services.
Assist guests with spa services appointments.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
Work harmoniously and professionally with co-workers and supervisors.