Men's Locker Room Spa Attendant - Full Time
About The Position
Four Seasons is powered by its people. We are a collective of individuals who strive for continuous improvement and treat each other with respect. Our team members worldwide create exceptional experiences for our guests, residents, and partners through a blend of luxury and genuine care. We believe that the best way to empower our people to deliver these outstanding guest experiences is through a world-class employee experience and company culture. At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with the same courtesy we expect ourselves. Our purpose is to create lasting impressions, fostering richer connections with people and the world around us.
Requirements
- High school education or equivalent experience.
- 6 months in hospitality industry work and/or fitness, health club related work.
- No. of employees supervised: Zero
- Travel required: None
Nice To Haves
- Assist guests with use and set-up of fitness machines, croquet, tennis equipment.
- Liaise/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.).
- Retrieve and fold towels.
- Retrieve, deliver, and store/set-up products from purchasing.
- Clean and stock waiting area.
- Assist other staff with set-up and breakdown of their respective treatment areas.
Responsibilities
- Maintain cleanliness, set-ups, and spa standards in the locker rooms, work out areas, tennis, and games room.
- Respond to all interactions efficiently, courteously, and professionally to ensure maximum customer satisfaction and comfort.
- Comply with all Four Seasons' policies and procedures.
- Set-up and maintain the spa, including refreshments, locker rooms, work out areas, tennis, pre-treatment area, and games room.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Resolve customer complaints and assist customers with inquiries related to spa services.
- Assist guests with their appointments as they relate to Spa services.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
- Work harmoniously and professionally with co-workers and supervisors.
Benefits
- Hourly Rate $20.22
- Opportunities to build a successful career with global potential
- Discounted RTD Flex Pass for employees
- 401k participation with a company matching program
- Complimentary stays at Four Seasons worldwide (subject to availability)
- Complimentary employee meals prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
