Men's and Ski Shop Manager

GORSUCH, LTD.Park City, UT
Onsite

About The Position

Every year for more than 60 years, Gorsuch builds on its reputation for offering exceptional merchandise and unsurpassed services. Our goal, always, is to be the best we can be, and to make our best even better. That means staffing our organization with outstanding people who are inspired by the pursuit of excellence. We love where we live! We love what we do! We want to meet you! Our Stores are one of the keys to our success. This position is in our store located at 333 Main Street in Park City, Utah. We are seeking a Department Manager to join our Gorsuch family of luxury retail and ski shop professionals. This is an ideal opportunity for an enthusiastic individual with an interest in luxury men's fashion and quality and the sport of skiing to be part of our team. The Department Manager is more than a job. You will be part of a leadership team that is instrumental in providing the best customer service to our guests, helping our guests choose the right equipment and fit them accordingly to make certain they enjoy their day of skiing or snowboarding.

Requirements

  • Proven experience in retail management, preferably in a luxury menswear and sporting goods or ski-related environment.
  • Strong knowledge of ski apparel and ski equipment, ski accessories, and related products.
  • Excellent leadership and team management skills.
  • Proficiency in inventory management and point-of-sale (POS) systems.
  • Exceptional customer service and communication abilities.

Nice To Haves

  • 5 plus years of experience working in luxury retail in a ski resort or mountain retail setting.
  • Familiarity with local market trends and customer preferences in the ski industry.
  • Certification or training in ski equipment maintenance or fitting.
  • Basic knowledge of marketing and promotional campaign development.
  • First aid certification or safety training relevant to mountain sports.

Responsibilities

  • Manage daily operations of the store ski shop. including opening and closing procedures.
  • Supervise, train, and motivate staff to deliver excellent customer service and product expertise.
  • Maintain accurate inventory levels, order new stock, and manage supplier relationships.
  • Develop and implement sales strategies and promotional activities to increase revenue.
  • Ensure the retail store and ski shop is clean, organized, and visually appealing to customers.
  • Handle customer inquiries, resolve complaints, and provide expert advice on ski equipment and accessories.
  • Prepare and analyze sales reports, budgets, and forecasts to inform business decisions.

Benefits

  • medical insurance
  • basic life insurance
  • long-term and short-term disability insurance
  • voluntary dental and vision insurance
  • 401(k) retirement plan
  • accident insurance
  • critical illness insurance
  • paid sick leave
  • paid vacation
  • staff discount
  • ski pass program
  • ski pass program (partially reimbursed)
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