Memory Care Manager

Ebenezer•Minneapolis, MN

3d•Onsite

About The Position

The Memory Care Manager is accountable for implementing the Dimensions Program, encouraging participation and ownership from all staff. Manages and supervises the programmatic, physical and educational operations of Dimensions Community in meeting the resident's/family's needs and expectations. Collaborate with the interdisciplinary team and provides education to staff/families to adequately equip them to interact effectively with residents experiencing dementia.

Requirements

A.A./A.S. Degree
less than 1 year experience
Drivers License (in good standing)
Must be insurable under the employer’s/communities Auto Insurance Coverage
Medical Exam Certification
Must be at least 18-years old
Must complete and pass in-house transportation curriculum course and pass driving evaluation within 30 Days

Nice To Haves

Bachelor of Arts
1 year experience

Responsibilities

Provide leadership, supervision, and ongoing support to staff, volunteers, and students.
Partner with the Director of Health Services (DHS) to support staffing, employee onboarding, training, development, and performance management.
Coach and mentor team members on dementia care best practices and resident engagement.
Assist with hiring and training activity staff.
Serve as the site's Dimensions Champion and maintain required Dimensions Program training and certification.
Implement, manage, evaluate, and continuously improve the Dimensions Program.
Ensure the Dimensions environment promotes engagement, well-being, and a positive resident experience.
Facilitate care partner support groups and family education opportunities.
Assess resident interests, strengths, and psychosocial needs to develop meaningful programming.
Plan, coordinate, and oversee daily activities, special events, and community outings.
Develop monthly activity calendars in collaboration with the Activities Director.
Encourage resident participation while supporting independence and quality of life.
Ensure adequate supplies and resources are available to support programming.
Collaborate with nursing and interdisciplinary teams to incorporate cognitive assessments, care plans, and individualized approaches to care.
Promote the use of non-pharmacological interventions and person-centered dementia care practices.
Support residents in maintaining their highest possible level of functioning and independence.
Build positive relationships with residents, families, staff, and community partners.
Address concerns promptly and effectively.
Review satisfaction feedback and implement improvements as needed.
Communicate program updates through family newsletters and other channels.
Maintain accurate program, attendance, and departmental records.
Partner with leadership on budgeting, financial oversight, occupancy goals, and community marketing efforts.
Support resident admissions, tours, and community outreach activities.
Ensure marketing materials remain current and effective.
Safely transport residents for outings and community activities when required.
Complete required vehicle inspections, transportation documentation, and safety checks.
Ensure compliance with transportation regulations, infection control standards, and organizational safety policies.
Respond appropriately to safety concerns, incidents, and emergencies.