Membership Supervisor

Omni Hotels & Spas•Bretton Woods, NH

6d•Onsite

About The Position

Join our team and earn a free ski pass at Bretton Woods! Now hiring for November 2026. This role involves supervising membership attendants, managing billing and statistic tracking, ensuring equipment is properly handled and stored, maintaining the cleanliness and organization of the Club, and collaborating with the Club Manager to provide exceptional experiences for members and guests. The position requires administrative work related to memberships and billing, and involves working in a dynamic, 24/7 resort environment.

Requirements

Must have excellent interpersonal skills.
Must provide excellent service to internal and external customers.
Must have excellent oral and written communication skills.
Must be proficient with MS Office and Excel
Must be flexible: The Resort is a twenty four hour, seven day a week operation that changes depending on the mix of business at any given time of the year.
Must be able to work in an office environment with many people in defined and confined areas, which require both individual and team decision making and input.
Must have basic computer skills.
Must be pleasant and friendly.
Must be able to pass an alcohol (TEAM) training certification to serve alcohol to members.
Must be able to successfully pass a pre-employment drug screening.
Must be able to valet cars if needed.

Nice To Haves

Supervisory experience is preferred but not required.

Responsibilities

Responsible for billing and statistic tracking
Retrieve all ski/riding equipment from the ski valet – carry their skis/boards out onto the snow
Clean off and store equipment at the end of their day
Keep the Club in immaculate order; keep all spaces clean and organize
Work with the Club Manager to create seamless experiences for our Members and their guests by exceeding their expectation
Complete some administrative type work for memberships and billing purposes.
Supervise membership attendants throughout their shifts.

Benefits

Free ski pass at Bretton Woods (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
Discounted lift tickets for friends and family
25% off Food & Beverage (excluding alcohol)
25% off Retail
25% off Spa Services
Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
Complimentary associate ski lessons
Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
401(k) Retirement Plan matching
Excellent training and professional development
Leadership development programs
Associate Events
On-site housing available for Winter Season
Ability to stay full-time year round at the end of the Winter Season
Employee gym access
Weekly pay cycle
Complimentary meals in employee cafeteria
Support services including an Employee Assistance Program (EAP)