Membership Sales Specialist

Fitness 19/Vim & Vigor • San Jose, CA

8h • Onsite

About The Position

The go-to team member for production and club experience! During your shift, you will be working with your Club Manager to assist customers (guests) with joining the gym, helping current members with membership issues, showing a “happy to help” attitude when members and guests have questions or concerns, and teaming up with the Club Manager to ensure great service and the cleanest gym ever!

Requirements

• Experience with customer service preferred.
• Ability to operate a computer.
• A passion for health and fitness.
• Must be able to communicate effectively in person and over the phone.
• Optimistic and outgoing.
• Very organized.
• Good listener.
• High School Diploma or GED preferred, but not required.
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification (within 60 days of employment).

Responsibilities

• Connect with customers through our CRM (Customer Relationship Management system).
• Provide tours of the gym to potential members.
• Present all membership and personal training options.
• Work as a team to reach club goals in various joining metrics.
• Learn how to become an effective salesperson (a true professional that is happy to help, encouraging, and eager to guide our customers to choose a healthier lifestyle).
• Be the first to take new memberships to exceed and capitalize on monthly goals and KPIs.
• Support our Service Specialist Team when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED