Membership Sales Specialist - Annapolis
About The Position
Hand & Stone Annapolis is seeking sales professionals to join their team. The ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. The goal is to make each visit the best hour of the month for guests and valued members. Sales Associates play a crucial part in achieving this goal by forging genuine connections with clients, co-workers, and communities, ensuring each service is memorable and exceptional. FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The company culture is to PUT PEOPLE FIRST, offering a supportive and nurturing work environment where growth and well-being are top priorities. The role offers regular sales coaching and training, and opportunities to grow into a successful spa leader.
Requirements
- Responsible, driven individual with excellent communication skills
- Positive attitude and winning personality
- Demonstrated history of providing exceptional customer service in prior roles
Nice To Haves
- Flexible availability is preferred
Responsibilities
- Meet membership sales goals
- Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
- Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
- Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
- Passionately promote sales, promotions, and events
- Uphold spa cleanliness standards
- Perform various other duties as assigned
Benefits
- Supplemental Insurance
- Life Insurance
- Employer Contributions to Medical Insurance
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
