Membership Sales Representative

Fitness Formula Clubs (FFC)•Chicago, IL

4d•Onsite

About The Position

The Membership Sales Representative is responsible for meeting and exceeding sales and net membership goals. This role involves conducting thorough needs analyses, presenting membership benefits, building relationships with prospective members, and maintaining accurate records in the CRM database. The position also requires active participation in community outreach, networking, and promoting referral programs. Maintaining knowledge of the competition and industry trends is crucial, as is accurately processing all membership contracts and paperwork. Attendance at all membership and team meetings and training sessions is expected.

Requirements

At least 2 years of previous experience in the sales or fitness industry is required
Passion for health and fitness
High-level verbal and written communication ability
Proficient in following a sales process and comfortable “Asking for the Sale”
Ability to work during “Closeout” (last 3 days of every month)
Comfortable interacting with prospective club members on the phone and in-person
Strong working knowledge of Excel, Google Docs, and email
Ability to walk up and down stairs and lift a minimum of 10 lbs. with or without reasonable accommodation

Responsibilities

Meet and exceed sales and net membership goals
Conduct a thorough needs analysis, present membership benefits that match the prospects' needs/wants, and invite prospects to become members of the club
Build relationships and meet the needs of prospective members through engagement such as identifying needs, club tours, pipeline management, and relationship marketing strategies
Maintain proper use of CRM (GymSales) database, contracts, and forms. Effectively track the lead source and missed sales to understand objections and establish a course of contact
Assist in community outreach and power prospect up to 50% self-generated leads by attending networking, neighborhood, chamber, business after hours, and open house events
Network with members and guests to maximize referrals. Consistently promote and present new member and existing member referral promotions
Maintain knowledge of competition and industry trends
Process all membership contracts/paperwork in a timely and accurate manner
Attend all membership and team meetings and training sessions

Benefits

Health insurance
Paid time off
Vision insurance
401(k)
401(k) matching
Dental insurance
Employee discounts
Medical, Dental, and Vision through Blue Cross Blue Shield of Illinois
Company match for 401K
Company-paid Life Insurance
Professional Development: FFC matches 50% of educational costs up to $200/year
Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
Continued Education: Access to FFC University courses and discounted certifications
Club Membership: Complimentary access to all FFC locations.
Discounts: 25% off Spa, Retail, and Fitness classes.
Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
Inclusive Culture: A welcoming and diverse team environment.