Membership Sales Manager

Soho House & Co.•New York, NY

4d•$70,000 - $75,000•Onsite

About The Position

The Membership Sales Manager is responsible for identifying Soho House’s highest-value members, building connections, and bringing them into the organization. This role requires a blend of structured pipeline management and the ability to build authentic relationships with high-net-worth individuals. The manager will work collaboratively within a team, utilizing a structured CRM and funnel system. Once a sale is closed, the member is handed off to the Account Management team, and the Sales Manager returns to managing the pipeline, which is sourced from an internal funnel and their personal network.

Requirements

Proven track record of selling in a high net worth or luxury environment.
Comfortable with high-volume outreach and a structured sales cadence.
Outstanding interpersonal skills: warm, credible, and at ease in premium environments.
Self-directed and disciplined – able to manage a full pipeline and maintain cadence.
Resilient under pressure, able to sustain consistent performance to meet a demanding rolling target.
Highly organised with excellent CRM discipline and a habit of logging everything.
Experience working within a structured CRM and funnel system.

Nice To Haves

A familiarity with Soho House or an equivalent premium membership environment.

Responsibilities

Own and manage a rolling pipeline of qualified prospects, maintaining full visibility from first contact to close.
Replenish the pipeline weekly to ensure a steady cadence of outreach, meetings, and conversions.
Draw prospects from both an internal funnel and a personal network of high-net-worth individuals suited to Soho Houses Premium Membership.
Drive pipeline quality and membership growth by ensuring a strong, vibrant, and diverse membership base.
Qualify prospects rigorously against membership criteria at each stage.
Conduct a minimum of 20 prospect meetings per week via phone, video, or in person.
Lead sales conversations with confidence and authority, representing Soho House knowledgeably and tailoring positioning for each prospect.
Handle objections confidently and bring interactions to a clear conclusion.
Attend Soho House’s curated events to build authentic relationships with prospects and introduce them into the pipeline.
Target a conversion rate of 15% from meeting to sale, achieving 150 new member sales per rolling year.
Complete a clean handoff to the Account Management team within 48 hours of every sale.
Work closely with the sales team as a unit to create a strong conversion rate and a diverse membership base.
Deliver market intelligence reporting to the Membership Sales Director.
Report weekly pipeline metrics to the Membership Sales Director.
Maintain accurate pipeline records in a shared CRM.