Membership Sales Manager

Detroit Regional ChamberDetroit, MI
Hybrid

About The Position

The Detroit Regional Chamber is seeking an accomplished, consultative sales professional to grow membership and deepen the Chamber's connection with businesses across Southeast Michigan. This is an opportunity for a proven business developer to sell a respected, mission-driven value proposition, build relationships with influential business leaders, and contribute directly to the prosperity of the Detroit Region. Successful candidates will bring the discipline of a high-performing salesperson, the curiosity of a trusted adviser, and the credibility to engage executives across industries. You will own the full sales cycle-from targeted prospecting and discovery through proposal, negotiation, close, and a seamless handoff for onboarding. For more than a century, the Detroit Regional Chamber has served as a leading voice for business in Southeast Michigan. The Chamber works to create a business-friendly climate, deliver meaningful value to members, connect leaders across the region, and advance long-term economic prosperity. Employees work at the center of the region's business community and help organizations of every size strengthen their networks, visibility, and impact.

Requirements

  • At least five years of successful B2B, consultative, relationship-based, or membership sales experience, with a record of meeting or exceeding revenue goals.
  • Demonstrated ability to independently build pipeline, advance complex opportunities, and close new business with multiple stakeholders.
  • Executive presence and strong written, verbal, presentation, listening, and negotiation skills.
  • Sound business judgment and the ability to connect broad organizational benefits to a prospect's specific objectives.
  • Strong organization, follow-through, time management, and attention to detail in a goal-driven environment.
  • Proficiency with CRM platforms, Microsoft 365, virtual meeting tools, and sales reporting or forecasting practices.
  • Ability and willingness to travel locally, attend occasional early-morning or evening events, and work effectively in a hybrid environment.
  • Commitment to ethical selling, collaboration, inclusion, and excellent service.

Nice To Haves

  • Bachelor's degree in business, marketing, communications, or a related field, or an equivalent combination of education and professional experience.
  • Experience selling memberships, professional services, sponsorships, media, technology, or other intangible business solutions.
  • An established network within Southeast Michigan's business community.
  • Experience selling to C-suite and senior leadership audiences across multiple industries.

Responsibilities

  • Develop and execute a territory and account strategy that consistently achieves or exceeds monthly and annual new-membership revenue goals.
  • Build a strong pipeline through disciplined outbound prospecting, referrals, networking, Chamber programs, industry research, and timely follow-up on qualified leads.
  • Lead discovery conversations with owners, executives, and senior decision-makers to understand business priorities and align the right membership level and benefits to their needs.
  • Deliver persuasive presentations and proposals that communicate the Chamber's value, including access, advocacy, visibility, business resources, events, and regional connections.
  • Manage the complete sales process, including qualification, forecasting, objection handling, negotiation, closing, payment coordination, and accurate membership documentation.
  • Maintain timely, complete CRM records, prospect notes, pipeline stages, next steps, and forecasts to support accountability and data-informed decisions.
  • Represent the Chamber at business, member, and community events throughout Southeast Michigan, building a visible and credible professional network.
  • Partner closely with Membership Engagement, Resource Development, Events, Marketing, and other teams to create a smooth transition from prospect to engaged member.
  • Stay current on the Chamber's programs, policy priorities, research, events, and membership offerings to sell with confidence and relevance.
  • Contribute sales insight, competitive intelligence, and market feedback to improve messaging, campaigns, and the overall member experience.

Benefits

  • health, dental, and vision coverage
  • a 401(k) program with employer contributions
  • generous paid time off and paid holidays
  • professional development opportunities
  • business mileage reimbursement
  • a flexible hybrid work environment
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