Youth Basketball Sales & Membership Manager

Team Esface Basketball Academy • Redwood City, CA

5d • $70,000 - $90,000 • Onsite

About The Position

Team Esface is hiring a full-time Membership & Sales Manager to own enrollment, retention, and growth for TrueLeague, camps, and Neo Prep. The role is part of the Growth & Membership team and reports to the Head of Growth & Membership. TrueLeague is the entry point for many Team Esface families; the manager fills the league, supports family retention, and guides athletes toward suitable next steps such as training, camps, TrueLeague Select, and Black Club. This is a sales and relationship-focused position rather than an operations role. The operations team and site ambassadors handle setup, schedules, and logistics, while the manager spends time with families on the gym floor, by phone, and in the community.

The manager is accountable for six outcomes, tracked weekly: TrueLeague enrollment and re-enrollment; retention and family satisfaction; converting TrueLeague athletes into training; camp enrollment; conversion of leads for TrueLeague, Neo Prep, and camps; and attracting new families through community outreach. The work includes personal outreach, family relationship management, creating athlete transformation plans, presenting training recommendations, responding to leads, booking and following up on evaluations below the Black Club level, and handing off Black Club- and College Prep-ready families to the appropriate owner.

The position is full-time and primarily in person at Team Esface HQ in Redwood City, with some work-from-home days typically possible once KPIs are established. The schedule includes Monday, Wednesday, and Friday evenings, plus some weekends during camp season and events. The manager is on their feet and with families on site, wears Team Esface branded attire, and must be ready to step on court if needed. Compensation is $35–$45 per hour, with estimated annual compensation of $70,000–$90,000 and potential performance bonuses tied to Growth & Membership results. The offer sets bonus terms. Team Esface describes a growth path under its Alliance model, with potential for the role to expand into leading membership across more programs and building a team as the organization grows.

Requirements

• At least 2 years of sales experience with a measurable quota, target, or enrollment goal and results the candidate can describe.
• Comfortable making phone calls and asking for the sale every day.
• Basketball knowledge from playing or coaching, with the ability to discuss player development credibly with parents.
• Strong follow-through, including logging activity, maintaining a clean pipeline, and completing timely follow-ups.
• Warm, confident interpersonal skills and the ability to build trust and close without being pushy.
• Proficient with Google Workspace and comfortable learning a CRM and new platforms quickly.
• Available every Monday, Wednesday, and Friday evening, with no conflicting day job.
• Lives within a 30-minute commute of the Redwood City HQ or is willing to relocate closer.
• Able to work some weekends during camp season and events.
• Able to be on their feet and work with families on site, wear Team Esface branded attire, and step on court if needed.

Nice To Haves

• Experience in youth sports, camps, membership, or education enrollment.
• Experience using a CRM or structured sales pipeline.
• Community outreach or grassroots recruiting experience.
• Knowledge of the Bay Area youth sports landscape.
• Bilingual in English and Spanish.

Responsibilities

• Fill each TrueLeague fall, winter, and spring season and bring families back season to season; manage leads and returning families from first contact through registration.
• Run personal re-enrollment calls and texts to current families before each season and track division registration status and follow-up needs.
• Build and maintain relationships with TrueLeague families throughout the season; welcome families, check in on athletes, identify concerns early, and explain the development philosophy and equal-playing-time approach.
• Create a transformation plan for each TrueLeague athlete, present recommendations to parents, and convert appropriate families into Transformation Training, clinics, and other training.
• Offer training, camps, or clinics to families leaving TrueLeague to help maintain their connection to Team Esface.
• Fill summer, holiday, and pop-up camps, including achieving a personal target of 30+ net-new camp registrations each summer.
• Build and work camp prospect lists 8 to 10 weeks before camps, using current families, past campers, evaluation leads, and event leads; coordinate outreach timing with content and marketing campaigns.
• Respond to TrueLeague, Neo Prep, and camp leads within the response standard using calls, texts, emails, and the main line.
• Book and follow up on evaluations below the Black Club level and enroll families who are a fit; hand off Black Club- and College Prep-ready families to the appropriate owner with full context.
• Represent Team Esface at school basketball games, community events, tournament booths, and Hometown Days; build relationships with school athletic directors, PE teachers, and local coaches.
• Log every community conversation as a lead with a next step and maintain accurate activity and pipeline records.
• Step onto the court to run a practice if a coach is unavailable; this is an occasional coverage responsibility, not a full-time coaching assignment.

Benefits

• Performance bonus potential tied to Growth & Membership results; terms are set in the offer.
• Some work-from-home days are typically possible once KPIs are established.
• Growth opportunities, including potential to lead membership across more programs and build a team as Team Esface grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed