Membership Sales Associate – Bee Clean Express Car Wash

Express Wash Concepts • Maysville, KY

8d • Onsite

About The Position

As a Membership Sales Associate at Bee Clean Express Car Wash, you will be responsible for delivering exceptional customer service and promoting the benefits of the Unlimited Wash Club. You will educate customers on various car wash packages, upsell additional products, and contribute to the overall success of the store's membership acquisition and retention goals. This role offers a competitive hourly rate plus incentives, with opportunities for growth within Express Wash Concepts, a rapidly expanding and award-winning company.

Requirements

• High school diploma or GED
• 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred)
• A positive, outgoing attitude and a passion for delivering great guest experiences
• Excellent communication skills and a natural ability to connect with others
• Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
• Must be able to work a flexible schedule, including weekends and holidays
• Ability to stand and move throughout the site for the entire shift.
• Capability to work outdoors in all weather conditions.
• Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally.
• Must wear safety equipment when required.

Responsibilities

• Sell membership packages and consistently meet or exceed goals set by leadership.
• Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
• Achieve personal sales targets, sign-up goals, and upsell objectives.
• Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
• Greet customers warmly, guiding them seamlessly through the car wash process.
• Engage with customers before and after their wash to ensure complete satisfaction.
• Handle transactions accurately at the point of sale.
• Adhere to all safety protocols and guidelines to prevent accidents and injuries.
• Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
• Maintain a professional appearance in line with company guidelines.
• Take on additional responsibilities as assigned by management.

Benefits

• Additional incentive on memberships sales
• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation
• 401(k) with company match up to 4%
• Educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED