Membership Sales Associate - Clean Express Auto Wash

Express Wash ConceptsToledo, OH
Onsite

About The Position

Join our dynamic team at Clean Express Auto Wash, part of Express Wash Concepts, a rapidly growing and award-winning company. We offer a competitive hourly rate of $18.00/hour plus additional incentives on membership sales. We provide a clear path for career growth and success, from Sales Associate to leadership roles. Clean Express Auto Wash is committed to delivering fast, eco-friendly services, exceptional customer care, and community involvement.

Requirements

  • High school diploma or GED
  • 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred)
  • A positive, outgoing attitude and a passion for delivering great guest experiences
  • Excellent communication skills and a natural ability to connect with others
  • Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
  • Must be able to work a flexible schedule, including weekends and holidays
  • Ability to stand and move throughout the site for the entire shift.
  • Capability to work outdoors in all weather conditions.
  • Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally.
  • Must wear safety equipment when required.

Responsibilities

  • Sell membership packages and consistently meet or exceed goals set by leadership.
  • Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
  • Achieve personal sales targets, sign-up goals, and upsell objectives.
  • Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
  • Greet customers warmly, guiding them seamlessly through the car wash process.
  • Engage with customers before and after their wash to ensure complete satisfaction.
  • Handle transactions accurately at the point of sale.
  • Adhere to all safety protocols and guidelines to prevent accidents and injuries.
  • Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
  • Maintain a professional appearance in line with company guidelines.
  • Take on additional responsibilities as assigned by management.

Benefits

  • Additional incentive on memberships sales
  • Pay increases tied to training and skill development
  • Recognition programs
  • Ongoing training and professional development
  • Unlimited Wash Club membership
  • 50% off retail items
  • Company-provided uniforms
  • Paid vacation (per Employee Manual)
  • Continuous training and development
  • Clear growth and development opportunities across 130+ locations
  • A supportive team environment focused on coaching, training, and celebrating wins
  • Opportunities to give back through community partnerships and EWC Cares
  • 401(k) with company match up to 4%
  • Complimentary Unlimited Wash Club Membership
  • Educational reimbursement
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