Membership Sales Associate - Clean Express Auto Wash

Express Wash Concepts • Toledo, OH

2d • Onsite

About The Position

Join our dynamic team at Clean Express Auto Wash, part of Express Wash Concepts, a rapidly growing and award-winning company. We offer a competitive hourly rate of $18.00/hour plus additional incentives on membership sales. We provide a clear path for career growth and success, from Sales Associate to leadership roles. Clean Express Auto Wash is committed to delivering fast, eco-friendly services, exceptional customer care, and community involvement.

Requirements

• High school diploma or GED
• 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred)
• A positive, outgoing attitude and a passion for delivering great guest experiences
• Excellent communication skills and a natural ability to connect with others
• Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
• Must be able to work a flexible schedule, including weekends and holidays
• Ability to stand and move throughout the site for the entire shift.
• Capability to work outdoors in all weather conditions.
• Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally.
• Must wear safety equipment when required.

Responsibilities

• Sell membership packages and consistently meet or exceed goals set by leadership.
• Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
• Achieve personal sales targets, sign-up goals, and upsell objectives.
• Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
• Greet customers warmly, guiding them seamlessly through the car wash process.
• Engage with customers before and after their wash to ensure complete satisfaction.
• Handle transactions accurately at the point of sale.
• Adhere to all safety protocols and guidelines to prevent accidents and injuries.
• Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
• Maintain a professional appearance in line with company guidelines.
• Take on additional responsibilities as assigned by management.

Benefits

• Additional incentive on memberships sales
• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation (per Employee Manual)
• Continuous training and development
• Clear growth and development opportunities across 130+ locations
• A supportive team environment focused on coaching, training, and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares
• 401(k) with company match up to 4%
• Complimentary Unlimited Wash Club Membership
• Educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED