Membership Representative

Cleveland Clinic • Berkeley Springs, WV

1d • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

As part of Cleveland Clinic Akron General Hospital, the Bath Health and Wellness Center offers patient-friendly primary care and specialty services to the surrounding community. Our expert physicians and caregivers continuously aim to create a welcoming and supportive environment for patients of all ages. Here, you will receive endless appreciation and encouragement while building a rewarding career with one of the most respected healthcare organizations in the world.

Under the direct supervision of the Manager, the Membership Representative is responsible for obtaining club memberships and participating in extraordinary events, promotions and planning. You will execute marketing tactics in the community and report on your progress towards meeting goals regularly. This is an ideal role for someone who is goal-oriented and enjoys the thrill of making sales and connections with others. This role can lead to other roles down the line and offers the ability to be a part of a team with great culture that feels like family.

Requirements

• One year of sales experience
• Ability to work varying hours, as necessary

Nice To Haves

• Associate's Degree in Sales, Marketing Public Relations
• Experience with sales in a health club setting
• Microsoft experience

Responsibilities

• Sell center memberships through the development of new leads, center tours, phone and email inquiries and prospecting of all lead sources.
• Meet or exceed weekly, monthly and annual sales goals as determined by Membership Manager and LifeStyles Director.
• Prepare weekly, monthly, and annual sales reports as assigned.
• Develop proficiency in the use of a computerized lead tracking system.
• Become involved in local civic organizations (e.g., Chamber).
• Assist with membership promotional concepts and planning.
• Participate in center special events.
• Participate in the "Manager on Duty" rotation and attend assigned department staff meetings and selected seminars.
• Follow system and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Complete mandatory education and training to maintain organization and department specific competencies and requirements.
• Maintain applicable certification/licensure.

Benefits

• Endless appreciation and encouragement
• Rewarding career with one of the most respected healthcare organizations in the world
• Ability to be a part of a team with great culture that feels like family

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree