Membership Growth Specialist

Community Medical Group•Margate, FL

5d•$45,000 - $55,000•Onsite

About The Position

Community Medical Group is seeking an energetic, relationship-driven, and community-focused Membership Growth Specialist to join our Business Development team. As a Membership Growth Specialist, you will play a key role in expanding Community Medical Group's presence throughout the community by building meaningful relationships with seniors, community organizations, healthcare partners, and referral sources. This position is ideal for a motivated sales professional who enjoys connecting with people, educating prospective patients about healthcare options, and driving membership growth through outreach and engagement initiatives.

Requirements

High school diploma or GED required
Minimum of two (2) years of successful sales experience required
Proficiency with Microsoft Office applications and CRM platforms such as Salesforce
Strong presentation, networking, and public speaking skills
Excellent negotiation, relationship-building, and customer engagement abilities
Strong organizational skills with the ability to manage multiple priorities and events simultaneously
Ability to work independently while achieving outreach and membership growth goals
Valid driver's license and ability to travel locally within the community required
Strong problem-solving skills and a customer-focused mindset

Nice To Haves

Bachelor's degree in Marketing, Business Administration, or a related field preferred
Experience working with seniors, Medicare populations, or healthcare services preferred
Business-to-business sales, relationship management, or community outreach experience preferred
Experience developing and maintaining partnerships with community organizations and referral sources
Bilingual skills preferred

Responsibilities

Build and maintain relationships with seniors, community organizations, healthcare partners, and local businesses to generate new patient opportunities
Conduct outreach activities in senior centers, community events, health fairs, places of worship, residential communities, and other community settings
Promote and communicate the Community Medical Group value proposition to prospective patients and caregivers
Plan, coordinate, and participate in community outreach events, educational presentations, and membership growth initiatives
Develop relationships with health plan agents, brokers, social workers, case managers, senior housing managers, and community partners
Schedule and conduct one-on-one meetings with prospective patients and referral sources
Collaborate with community organizations and outreach programs to increase awareness and membership growth
Ensure agents and brokers are engaged in community events to support patient enrollment efforts
Utilize Salesforce CRM and other sales tools to track leads, document interactions, and monitor opportunities
Maintain accurate records of sales activities, outreach efforts, and community engagement initiatives
Prepare activity calendars and develop strategic plans for target communities and growth markets
Support marketing campaigns and re-engagement efforts to reconnect with inactive or dormant patients
Deliver presentations to large and small audiences regarding Community Medical Group services and healthcare programs
Develop and strengthen referral networks and distribution channels that support enrollment growth
Build long-term relationships with newly enrolled patients to support retention and satisfaction
Address patient concerns and assist in resolving issues in a professional and timely manner
Partner with leadership to improve outreach strategies and community engagement effectiveness
Perform additional duties as assigned