Part Time Membership / Front Desk

Goldfish Swim School - SuperiorLouisville, CO
$19 - $20Onsite

About The Position

At Goldfish Swim School, we are dedicated to providing high-quality swim lessons and exceptional customer service. We are seeking part-time Front Desk Sales Associates to join our team. In this role, you will be responsible for introducing families to our program, guiding them through their initial experiences, and supporting swimmers as they advance through our curriculum. You will also manage new and existing swim lesson memberships through phone and in-person interactions.

Requirements

  • Love talking to people and making them feel confident in their decisions.
  • Get energy from helping families say “yes” to something meaningful.
  • Ability to balance being warm and friendly with confidently asking for the sale.
  • Enjoy working towards goals and celebrating wins, both big and small.
  • Able to build rapport with parents and family members.
  • Utilize all available resources to meet parent and family needs.
  • Use observation, conversation, and relationship-development skills to identify parent concerns and offer solutions.
  • Bilingual (English/Spanish) is a plus.

Nice To Haves

  • Sales experience
  • Customer service experience
  • Hospitality experience

Responsibilities

  • Introduce families to the Goldfish Swim School program.
  • Guide families through their first days at Goldfish.
  • Support swimmers as they progress through different levels.
  • Manage new and existing swim lesson memberships via phone and in-person.
  • Provide guidance on swim lesson memberships.
  • Contribute to swim lesson success.
  • Ensure families feel welcomed, informed, and excited to enroll.
  • Contact new inquiries promptly and convert them into memberships.
  • Consistently contribute to strong membership retention and growth.

Benefits

  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Recognition programs
  • Great pay ($19.00-$20.00 per hour)
  • Paid, on-the-job training
  • Set weekly schedule
  • Free swim lessons for children & siblings
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