Front Desk/Membership Advisor

Elements Massage•Clayton, NC

2d•Onsite

About The Position

Join Our Team at Elements Massage Clayton – We’re Hiring Front Desk Sales Associates! Are you a friendly, outgoing, and organized individual with a passion for customer service? Do you want to be part of a wellness-focused team that makes a difference in people’s lives every day? Elements Massage Clayton is looking for a dynamic Front Desk Sales Associate to join our team and help create an exceptional experience for our clients.

Requirements

Excellent Communication Skills – You’ll be interacting with clients, answering questions, and assisting with appointments, so a positive, clear, and helpful approach is essential.
Organizational Skills – You’ll manage appointments, sales transactions, and client records, so being organized and detail-oriented is key.
Friendly and Positive Attitude – We want someone who loves making people smile and is excited to be part of a team that thrives on creating great experiences for clients.
Team Player – While you’ll be handling your own responsibilities, we all work together to ensure the success of the business and the satisfaction of our clients.

Nice To Haves

Sales Experience – Experience in the spa and wellness industry, customer service, or sales is a plus. We’re looking for someone passionate about helping others and a drive to meet goals.

Responsibilities

Greet clients with a warm and welcoming attitude, ensuring a positive first impression
Schedule appointments and handle client inquiries both over the phone and in person
Promote and sell memberships, packages, and retail products that help our clients enhance their wellness journey
Process sales transactions and maintain accurate client records
Provide excellent customer service, ensuring clients’ needs are met and exceeded
Help maintain a clean, organized, and welcoming front desk area