Membership & Events Specialist

CAPITAL CFO+ LLC•Town of Guilderland, NY

34d•Hybrid

About The Position

The Specialist supports the implementation of ECLC programs and initiatives by providing technical expertise, direct assistance to customers and members, and coordination across multiple stakeholders. This role ensures compliance with funder requirements, informs program-related decision making, and advances organizational goals through relationship building, systems building, and effective communication. The Specialist provides essential coordination and operational support to ECLC staff and leadership. This position supports the efficient day-to-day functioning of the membership organization by strengthening, building and coordinating services to ECLC’s membership agencies. This is done through events management, contract reporting, and membership development. The Specialist also contributes to continuous improvement by identifying opportunities to enhance membership services, internal processes, and member relationships.

Requirements

Bachelor’s degree required.
Minimum of three years of administrative or office support experience; program coordination, policy analysis, human services, or related fields; nonprofit or early childhood experience preferred.
Minimum two years of membership/account management, budget management or vendor coordination.
Minimum two years of experience in technical writing and documentation.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data management tools.
Proficiency in Constant Contact and Canva.
Strong organizational skills and attention to detail.
Strong verbal and written communication skills, including public speaking.
Ability to manage multiple projects, meet deadlines, and work both independently and collaboratively.
Ability to build collaborative relationships with diverse stakeholders.
Ability to maintain professionalism, discretion, and confidentiality.

Nice To Haves

nonprofit or early childhood experience preferred

Responsibilities

Establish and oversee project-specific procedures to ensure compliance with funding requirements and alignment with program objectives.
Work collaboratively with technical, administrative, and program staff to complete project-specific tasks and deliverables.
Plan and administer project-specific budgets in coordination with supervisors and finance staff.
Prepare and maintain accurate records, data, and reports in accordance with contractual and internal requirements.
Provide direct service and support to customers, members, or community partners, which may include handling referrals, reviewing regulatory issues, evaluating needs, and brainstorming solutions to complex problems.
Establish and maintain effective relationships with partner agencies to meet customer needs, reduce service duplication, and enhance system coordination.
Represent ECLC and communicate program purposes, priorities, and policies to stakeholders, including community partners, and members.
Coordinate meeting and event logistics, including scheduling, registration, attendance, RSVPs, setup, catering, and materials.
Support planning for the Annual Meeting/Luncheon and Leadership Summit, including sites, vendors, sponsors, workshops, and evaluations.
Negotiate contracts with vendors and suppliers such as hotels, convention centers, and speakers, and evaluate/select providers according to organizational requirements.
Attend assigned meetings, create agendas, record minutes, and distribute follow-up materials.
Coordinate organizational tabling, including schedules, staffing, setup, and materials.
Recommend administrative efficiencies, process improvements, and procedural enhancements.
Support member engagement by connecting agencies with relevant programs, benefits, resources, and communications.
Contribute to a collaborative, mission-driven workplace culture.
Prepare, format, organize, and maintain documents and presentations that support program, membership, and event activities.
Perform general office support, including supplies coordination, records management, and routine administrative tasks.
Respond to calls, emails, routine correspondence, and general inquiries professionally and promptly.
Direct inquiries, relay messages, and support clear communication with internal and external stakeholders.
Coordinate scheduling of meetings, agendas, technology support, logistics, minutes, meals, and follow-up for CCRC Membership Services.
Maintain membership distribution lists, CCRC New Director folders, Welcome to the Network sessions, and member communications.
Organize and maintain documentation, track deliverables, and complete quarterly quality audits for OCFS Contract reporting.
Support preparation of Quarterly Report Narrative and Deliverables Matrix to submit to Contract Managers at the end of every quarter.
Work with Leadership Team to schedule and manage all facets of the Annual Meeting and Leadership Summit.