Membership Director

Healthtrax Fitness & Wellness • East Longmeadow, MA

13d • $50,000 - $80,000

About The Position

The Fitness Membership Director is mentor to the Membership Advisors and together leads the team to success. This leadership position plays an integral role on the Healthtrax Fitness & Wellness Center management team, learning Center operations while mastering sales achievement as a career path to General Manager.

Requirements

• 3 or more years in sales and management with a proven track record of exceeding expectations and developing and retaining team members.
• Prospecting and telephone skills necessary.
• Proficient in Microsoft Office.
• CPR Certified and, or willing to renew or obtain it upon hire.

Nice To Haves

• A Bachelor’s degree in Business, Marketing or health related field, preferred.

Responsibilities

• Achieving or exceeding personal and team new member enrollment results
• Executing the sales and marketing plan within budget
• Ensuring the integrity of the Center and the guest experience from community/corporate outreach with prospecting, touring, presenting benefits of membership to the accuracy of paperwork
• Facilitating successful orientation and ongoing customer service to engage new and current members in programs and services offered at the center
• Training, scheduling, mentoring and motivating team members utilizing Healthtrax resources, standard operating procedures, best practices, job shadowing and regular team and individual meetings
• Ensuring adherence to company standards as set forth in the Employee Handbook
• Exhibiting a desire for learning, research and continual growth for professional development

Benefits

• Progressive pay and Incentive programs (Base, Commission, Bonus)
• Career Advancement Opportunities (18 locations, 7 states)
• Healthtrax University Training (sales boot camp and company intranet)
• Medical, Dental, Disability, 401K
• Paid Holidays, Time off and Flexible work week schedule (days, evenings, weekends)
• Reward and Recognition Programs
• Fitness Center Membership
• Employees benefit from our educational partnership with Post University, reduced tuition – for you and your immediate household

What This Job Offers

• Job Type: Full-time
• Career Level: Manager