Membership Director, Mitch Park YMCA

YMCA of Greater Oklahoma City • Edmond, OK

1h • Onsite

About The Position

The Membership Program Director is responsible for the organization, delivery and quality of YMCA membership experiences. This position works independently under the general direction of the District Executive Director and is responsible for program development, staff hiring and supervision, training, budget control, operational management and scheduling in the membership department for the YMCA branch in accordance with the philosophy of the YMCA of Greater Oklahoma City.

Requirements

• Must be certified in PR/CPR, AED, O2, and First Aid. (Provided by the Y, if needed)
• Previous supervisory experience in customer service preferred.
• Excellent personal computer skills and experience with standard business software.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Physically and mentally able to respond to emergencies and administer CPR effectively.
• Must be willing to obtain YMCA certifications.
• Knowledge of YMCA programs, program development, and acceptance of management practices.
• Ability to work heavily with adults, children/youth, and volunteers.
• Must be creative and demonstrate initiative in program development.
• Must be able to project enthusiasm to staff and program participants.
• Proven ability to lead staff and volunteers.
• Ability to work under occasional stressful conditions and to work irregular hours.
• Ability to work independently.
• Strong communication, interpersonal, and supervisory skills.
• Excellent verbal and written communication.
• Proven team player.
• Ability to interpret, adopt, and apply guidelines/procedures.

Nice To Haves

• Bachelor’s degree in related field preferred.

Responsibilities

• Prepares and administers budgets for the department and meeting the budgeted net by year-end.
• Develops and implements marketing for the areas of responsibility that will positively impact the attendance and registration.
• Purchases all equipment necessary as budgeted and approved for the success of the YMCA and department.
• Prepares and implements marketing plans with the approval of the Communications Department for all areas of responsibilities to ensure growth each year.
• Is available to work evenings and weekends as called upon or as schedule dictates due to seasonal programming needs.
• Assists with the implementation of special events as needed for their success as a member of the YMCA program staff.
• Maintains and inventories all equipment.
• Recruit volunteers for the council and play an active role in the Community Support Campaign.
• Works cooperatively with other department heads, volunteers, committees and departments.
• Serves on and recruit key staff from the department for various Ad-Hoc committees needed for the overall success of the YMCA.
• Attends and participate in all staff meetings and trainings and encourage other staff to do as well.
• Provides quality ongoing training for staff and volunteers that will enhance their capabilities and be applicable to their work on a daily basis.
• Shares the YMCA story and programs when requested to various groups in the community.
• Recruits, supervises, and trains quality, sufficient staff to ensure the member experience is top notch.
• Cultivates the development of the staff for growth and success.
• Pays attention to detail, completeness and consistency when performing job function.
• Able to instill confidence through dependability, meeting deadlines, promptness, and regularity of attendance.
• Influences staff and members by performing job functions in a positive, enthusiastic manner.
• Demonstrates commitment to the Association’s Strategic Plan and initiatives.
• Incorporates and trains staff in our character development values of respect, responsibility, caring and honesty into all program areas.
• Sets an example by engaging in an active and healthy lifestyle to promote personal well-being.
• Supports diverse and inclusive work environment and is a community advocate for the YMCA.
• Develop meaningful and sustainable relationships with members, donors and volunteers.
• Other duties as assigned and determined necessary. Job duties could change depending on changes in the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree